What makes the HUAWEI MatePad Pro 13.2'' stand out?

HUAWEI MatePad Pro 13.2'' owns 13.2-inch Flexible OLED Display, 580g&5.5 mm slim & light body, M-pencil powered by NearLink, 6 speakers with Multi-Driver Array and Large Battery with 88W super charge.For office or entertainment, or to inspire your creativity, HUAWEI MatePad 13.2 has all you need.

What is HUAWEI NearLink?

NearLink refers to NearLink short-haul wireless technology used to carry data interactions in application scenarios such as smart devices, smart homes, smart vehicles, and smart manufacturing. Only certain tablet models can be connected to the HUAWEI M-Pencil (3rd generation) via NearLink.

Is HUAWEI MatePad Pro 13.2'' suitable for drawing and writing?

Yes, whether for everyday writing or professional drawing, HUAWEI Matepad Pro 13.2'' will give you an experience like no other! Sketch down to the last detail, and craft your next masterpiece onscreen, with a 10,000+ pressure sensing level stylus*. *The HUAWEI M-Pencil (3rd generation) is the first tablet stylus to support 10,000+ pressure sensing levels. It only supports 16,384 pressure sensing levels in certain apps when connected to the HUAWEI MatePad Pro 13.2-inch.

What is the operating system on HUAWEI MatePad Pro 13.2''?

HUAWEI MatePad Pro 13.2'' runs HarmonyOS 4.

How much RAM and ROM does the HUAWEI MatePad Pro 13.2'' have?

HUAWEI MatePad Pro 13.2'' has [two versions,] 12GB RAM+256GB ROM [and 12GB RAM+512GB ROM]* *The usable memory capacity is less than the value indicated in this column because the system software takes up part of the space

How do I download apps onto the HUAWEI Smart Phone?

1. You can transfer your Apps from the old device to the new one through HUAWEI Phone Clone;2. You can search your preferred Apps through HUAWEI Petal Search;3. If you have any question about the search, download, install, use or update of Apps on your HUAWEI Device, feel free to contact us through HUAWEI official website or MyHUAWEI app.

Which kind of support you can get by Petal Search?

Petal Search is a search widget/tool that can be used by HUAWEI device owners to find their favourite apps, content and news. Designed by HUAWEI and powered by our third-party search partners, Petal Search gives HUAWEI device users access and choice in the world of apps in a way they haven’t had before.This tool gives HUAWEI users more control over what and how they download onto their devices, and we are happy that we can bring this open access to our users.

HMS stands for HUAWEI Mobile Services and incorporates all your software needs on HUAWEI Smartphones, including the HUAWEI P50 Pro.

Where can I install apps on my HUAWEI Smart Phone?

You can install Apps through HUAWEI AppGallery. Petal Search can help you to get more Apps you want. If you have any question about the search, download, install, use or update of Apps for your HUAWEI Device, feel free to contact us through website or MyHUAWEI app.

Which Banking Apps can I use on the HUAWEI Smart Phone device?

The below banks are supported on the HUAWEI P50 Pro. Starling Bank, curve pay with your phone, Revolut.

Which kind of support you can get by Petal Search?

Petal Search is a search widget/tool that can be used by HUAWEI device owners to find their favorite apps, content and news. Designed by HUAWEI and powered by our third party search partners, Petal Search gives HUAWEI device users access and choice in the world of apps in a way they haven’t had before.This tool gives HUAWEI users more control over what and how they download onto their devices, and we are happy that we can bring this open access to our users.

What is Super Device in HUAWEI PC?

• HUAWEI introduced Super Device in Huawei PCs for the first time, which truly breaks down the barriers between Windows PC and other devices. Thanks to the Super Device interface in the Control Centre, the connection between PCs, smartphones, tablets, monitors and smart screens is established by a simple drag-and-drop. HUAWEI has successively created a series of features such as cross-device interconnection, collaborative management, multi-screen collaboration and cross-device file management, maximizing super creativity. Meanwhile, the Pop-Up Pairing feature allows instant connection among PCs and other devices such as HUAWEI speakers, headphones and printers.

What are the HUAWEI’s PC products that support Super Device?

• The latest PC Manager version 12.0.2 is scheduled to roll out starting from the end of February 2022. With it, users of HUAWEI’s laptops and desktops will be able to experience Super Device function.For more information about the device models and timing of the upgrade, please stay tuned for future official HUAWEI announcements.

What are the features of a smart office?

· HUAWEI has successively created a series of features such as cross-device interconnection, collaborative management, multi-screen collaboration and cross-device file management, maximizing super creativity. Meanwhile, the Pop-Up Pairing feature allows instant connection among PCs and other devices such as HUAWEI headphones.

What smart office devices do I need？

• HUAWEI continues to grow its Smart Office family into different categories. By launching a series of Smart Office devices that caters for multiple scenarios, such as the HUAWEI MatePad tablet, the HUAWEI MateBook laptop, the HUAWEI MateStation desktop, the HUAWEI MateView monitor, as well as printers and smart peripherals, HUAWEI has brought a complete Smart Office to life.

What is the progress of HUAWEI Smart Office?

• To further enhance user experience, HUAWEI introduced a major innovation: Super Device, to enable cross-device collaboration; while another core capability of a Smart Office, ecosystem integration, is supported via the HUAWEI Mobile App Engine. Combined, Huawei helps consumers to harness boundless creation and seamless communication, thereby maximizing creativity and communication.• In the future, HUAWEI Smart Office will continue to bring updates and upgrades on its core capabilities – cross-device collaboration and ecosystem integration – bringing consumers a seamless AI life experience.

Where can we join in the discussion about HUAWEI Smart Office?

Please head on over to the HUAWEI Community and see our thread on HUAWEI Smart Office.

1.When does the Christmas Offer campaign start and end?

Huawei Christmas Sale is now! HUAWEI Christmas campaign typically starts on 1 December 2023 and ends on 2 January 2024. We bring you non-stop offers for the Christmas and New Year

2.How can I use the Christmas discounts on HUAWEI products?

Ready to get your HUAWEI Christmas best offers? To apply the Christmas discounts, simply add your desired products to your cart and proceed to the checkout.

3.Can I stack multiple discounts in HUAWEI Christmas Deals?

Typically, our Christmas discounts cannot be stacked with other promotional offers or coupon codes. You can use the Christmas discount on eligible products as advertised, but additional discounts may not apply. Please check the product details for any specific exceptions

4.Are there special deals on different HUAWEI products during Christmas?

Yes, You can find out the best Christmas deals here. HUAWEI offers special deals on a variety of products during the Christmas campaign. You can find discounts on Huawei phones, smartwatches, tablets, laptops, earphones and more, making it a great opportunity to empty your gift list at reduced prices.

5.What is HUAWEI's return and exchange policy for Christmas purchases?

A: Huawei's return and exchange policy for Christmas purchases is as follows:If you've purchased a product during our Christmas sale and wish to return it, you can do so within 14 days of the purchase date.The product must be in its original condition, including packaging and all accessories, and should not show signs of wear or damage.To initiate a return or exchange, please contact our customer support team or visit one of our authorized retail stores for assistance.In the case of a defective product, we will offer a replacement or a refund, depending on your preference.If you've changed your mind about the purchase but the product is in a resalable condition, we can process a return, and you will receive a refund for the product price.In addition, regarding delivery and cashback:Delivery time for Christmas purchases may vary depending on your location and product availability. We aim to deliver your order as quickly as possible, [you will receive an estimated delivery time during the checkout process].For cashback offers during the Christmas sale, the time frame for receiving the cashback will also vary based on the specific promotion. [Please check the terms and conditions of the offer to know when you can expect to receive your cashback].Please note that specific return and exchange policies, delivery times, and cashback details may differ by product category and location, so be sure to review the terms and conditions related to your purchase for accurate information.

1.What is Black Friday?

Black Friday is a global shopping event held annually in late November, signaling the start of the holiday shopping season. Retailers offer major discounts, attracting consumers both in-store and online, eager to grab exclusive deals.Join Huawei 2024 Black Friday sale for exciting offers! From cutting-edge smartwatches and innovative tablets to high-performance PC, Huawei has a range of exclusive discounts just for you. Don't miss out!

2.What types of products are included in the Black Friday Sale by HUAWEI?

HUAWEI Black Friday 2024 features a wide range of products, including laptops, tablets, wearables, audio and accessories. Don't miss out on incredible deals across HUAWEI's most popular devices.

3.When does the Black Friday Offer campaign start and end?

The HUAWEI Black Friday starts on 20/11 and ends on 03/12. And the pre-heating of Black Friday start on 13/11 and ends on 19/11. Be sure to mark your calendar and don't miss out on these time limited offers.

4.What is the range of discounts available during HUAWEI Black Friday Deals campaign?

During the Black Friday 2024 HUAWEI discount would be up to 50% off on select devices and accessories. Some time limited offers may feature even deeper discounts, so be sure to check daily for the best deals. This is a great opportunity to save on popular models and tech products.

5.Do I need to create a HUAWEI account to shop Black Friday deals?

No, a HUAWEI account is not required to make purchases. However, creating an account may enhance your shopping experience with faster checkout and access to exclusive offers.

6.Are the Black Friday discounts available both online and in-store?

Yes, HUAWEI Black Friday offers are available both online and at participating retail stores. Shop wherever is most convenient for you.

7.What payment methods are accepted during the Black Friday sale?

During the Black Friday offers, Huawei accepts various payment methods, including major credit cards, debit cards, PayPal, and Huawei Pay. Please check the checkout page for specific options available in your region.

8.Is there a return policy for items purchased during Black Friday?

Yes, items purchased during the HUAWEI Black Friday sale are eligible for returns in accordance with our standard return policy. Please check the specific return terms for each product.

What types of products are included in the Black Friday Sale by HUAWEI?

The Black Friday Sale by HUAWEI is an annual event where we offer exclusive discounts and deals on a wide range of electronic products, including smartphones, laptops, tablets, smartwatches, headphones, and more.

When does the Black Friday Offer campaign start and end?

The Black Friday Offer campaign typically starts on 14th November and ends on 30th November. Be sure to mark your calendar and don't miss out on these limited-time offers.

What is the range of discounts available during HUAWEI Black Friday Deals campaign?

The discount range varies by product and may change throughout the sale. You can expect significant discounts, with some products being offered at up to 30off their regular prices.

When do the HUAWEI Valentine's Day offers and deals end?

The HUAWEI Valentine's Day offers are live from 1st Feb until the 15th Feb. With so much time for you to check out our offer page, you're sure to find a special Valentine's gift for him or her from a whole range of HUAWEI products. If you find yourself single this year, why not treat yourself to a little Valentines gift too.

What would be a great HUAWEI gift to give to her this Valentine’s Day?

We have a huge selection of HUAWEI products that would make excellent Valentine's Day gifts for her this year. New to our Audio products are the elegant HUAWEI Lipstick Headphones. Light, comfortable and comes with the unique and smart lipstick case, these are sure to turn heads. ---> For more great ideas, please check out our Community article on other great gifts for Valentine's Day: https://consumer.huawei.com/uk/community/details/topicId_57454/

What would be a great HUAWEI gift to give him this Valentine‘s day?

Stocking the full range of HUAWEI products at great discount prices, you will find all our Valentine's Day offers on this page. A new HUAWEI product which we think would make an excellent gift would be the newly released HUAWEI WATCH GT 3. This new HUAWEI Smartwatch comes in a variety of colours and strap styles, including leather and steel. With integrated technology for accurate GPS and heart-rate tracking, this would be an excellent valentines gift. ---> For more great ideas, please check out our Community article on other great gifts for Valentine's Day: https://consumer.huawei.com/uk/community/details/topicId_57454/

When this HUAWEI Campaign has finished, how do we stay up to date with more HUAWEI deals?

Please sign up for the HUAWEI Newsletter to stay up to date with HUAWEI news including deals and new product releases.

Does HUAWEI provide gift packaging for HUAWEI Valentine's Day gifts?

We currently do not provide Valentine's Day gift wrapping, but we have fast delivery with free returns, so you'll be sure to get the product with plenty of time to wrap it for that special someone.

What is the last date I can order Valentine's Day gift from HUAWEI to be sure that it arrives in time for Valentine's Day?

HUAWEI provide super fast delivery of Next day delivery. However, due to the irresistible factors, we recommend you get your Valentine's Day HUAWEI gift purchases before the 3 days to be sure to receive them in time for the special day and that special someone.

Can we return products from HUAWEI Campaigns?

Yes, of course, our returns policy extends to all HUAWEI campaigns. Please see our returns policy page here. All policies are also found on the Product buy page too.

What products are included in the HUAWEI Valentine's Day offers and deals?

Nearly every single HUAWEI product is included in the HUAWEI Valentine's Day Campaign. You can also check whether a product is included in the Valentines offers if it indicates the Valentines banner at the top of the buy page.

What product deals are included in the HUAWEI Newsletter?

Please keep a look out on our HUAWEI Newsletter. When you sign up, you have the chance to win products in all HUAWEI Product categories besides Smartphones. Good Luck!

Can I respond to the sign-up emails with questions and queries about products that I have bought?

Our Newsletter has a no reply function. If you have any queries regarding HUAWEI Products, please get in touch with HUAWEI directly. Below are the contact details for Huawei regarding anything related to our products. Phone: 0800 088 6700Monday to Friday, 9:00am – 9:00pm; Saturday and Sunday, 10:30am – 3:30pm (Except Bank Holidays) | EnglishEmail contact form : https://consumer.huawei.com/uk/support/contact-us/email-us/"

Does HUAWEI collect and store my information for the HUAWEI Newsletter?

The HUAWEI Newsletter requires only your email address. We no longer store your information if you unsubscribe from the HUAWEI Newsletter.

Do we also receive HUAWEI news in the HUAWEI Newsletter?

Yes, included in our Newsletter are links to our HUAWEI Community, where you can find out about HUAWEI News, connect with other HUAWEI Users by reading and interacting with our forums on all our products and also check and join our exclusive campaigns in the HUAWEI Community.

How does the winner of the Lucky Draw find out they have won the prize?

We have one Lucky Draw dip winner that is selected every month. Our winner of the HUAWEI Newsletter Lucky Draw dip receives an email from HUAWEI to tell them that they have won and what they have won, so keep an eye out in your email inbox.

Where can I find a list of all the HUAWEI Headphones and Speaker products that are currently available to buy on the HUAWEI Store UK?

"Please see below the currently available HUAWEI Headphones and Speaker products available to purchase on the online HUAWEI UK Store:HUAWEI Headphones- HUAWEI FreeBuds 3- HUAWEI FreeBuds 4- HUAWEI FreeBuds 4i- HUAWEI FreeBuds Pro- HUAWEI FreeBuds LipstickHUAWEI Speaker Products- HUAWEI Sound Joy- HUAWEI Mini SpeakerAll these products are listed above on this category page for you to discover and buy. On this page you will find all the HUAWEI Headphone and Speaker offers and deals."

Where can we be the first to know about exclusive deals from HUAWEI on all HUAWEI Headphones and Speaker products?

All our deals and offers on HUAWEI Headphones and Speakers are communicated through our HUAWEI Newsletter. In this, you receive information as soon as we release any deals on HUAWEI Headphones and Speaker Products and other exciting HUAWEI News.

How fast is delivery on HUAWEI Headphones and Speaker Products?

For delivery in the U.K. we have a 1-2 day delivery service.

Where can we discover discussions around HUAWEI Headphones and Speaker products in the HUAWEI Community forums?

Head on over here to our HUAWEI Headphones and Speaker forum to find threads on each product and navigate around the community to see discussions around these products and related topics. Discussions include media reviews, product unboxings and so much more.

Where do we find out about new HUAWEI Headphones and Speaker products that will be released?

Please keep checking this page for all HUAWEI Headphones and Speaker deals and offers. When a new product is released it is displayed on this page with links to the buy page. You will also receive these updates in the HUAWEI Newsletter.

HUAWEI UK Store

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