How do I download apps onto the HUAWEI Smart Phone?

1. You can transfer your Apps from the old device to the new one through HUAWEI Phone Clone;2. You can search your preferred Apps through HUAWEI Petal Search;3. If you have any question about the search, download, install, use or update of Apps on your HUAWEI Device, feel free to contact us through HUAWEI official website or MyHUAWEI app.

Which kind of support you can get by Petal Search?

Petal Search is a search widget/tool that can be used by HUAWEI device owners to find their favourite apps, content and news. Designed by HUAWEI and powered by our third-party search partners, Petal Search gives HUAWEI device users access and choice in the world of apps in a way they haven’t had before.This tool gives HUAWEI users more control over what and how they download onto their devices, and we are happy that we can bring this open access to our users.

HMS stands for HUAWEI Mobile Services and incorporates all your software needs on HUAWEI Smartphones, including the HUAWEI P50 Pro.

What to do if I cannot log in to some apps with my Google account?

Petal Search is a search widget/tool that can be used by HUAWEI device owners to find their favorite apps, content and news. Designed by HUAWEI and powered by our third party search partners, Petal Search gives Huawei device users access and choice in the world of apps in a way they haven’t had before.This tool gives HUAWEI users more control over what and how they download onto their devices, and we are happy that we can bring this open access to our users.

Where can I install apps on my HUAWEI Smart Phone?

You can install Apps through HUAWEI AppGallery. Petal Search can help you to get more Apps you want. If you have any question about the search, download, install, use or update of Apps for your HUAWEI Device, feel free to contact us through website or MyHUAWEI app.

Which Banking Apps can I use on the HUAWEI Smart Phone device?

The below banks are supported on the HUAWEI P50 Pro. Starling Bank, curve pay with your phone, Revolut.

Which kind of support you can get by Petal Search?

Petal Search is a search widget/tool that can be used by HUAWEI device owners to find their favorite apps, content and news. Designed by HUAWEI and powered by our third party search partners, Petal Search gives HUAWEI device users access and choice in the world of apps in a way they haven’t had before.This tool gives HUAWEI users more control over what and how they download onto their devices, and we are happy that we can bring this open access to our users.

When do the HUAWEI Valentine's Day offers and deals end?

The HUAWEI Valentine's Day offers are live from 1st Feb until the 15th Feb. With so much time for you to check out our offer page, you're sure to find a special Valentine's gift for him or her from a whole range of HUAWEI products. If you find yourself single this year, why not treat yourself to a little Valentines gift too.

What would be a great HUAWEI gift to give to her this Valentine’s Day?

We have a huge selection of HUAWEI products that would make excellent Valentine's Day gifts for her this year. New to our Audio products are the elegant HUAWEI Lipstick Headphones. Light, comfortable and comes with the unique and smart lipstick case, these are sure to turn heads. ---> For more great ideas, please check out our Community article on other great gifts for Valentine's Day: https://consumer.huawei.com/uk/community/details/topicId_57454/

What would be a great HUAWEI gift to give him this Valentine‘s day?

Stocking the full range of HUAWEI products at great discount prices, you will find all our Valentine's Day offers on this page. A new HUAWEI product which we think would make an excellent gift would be the newly released HUAWEI WATCH GT 3. This new HUAWEI Smartwatch comes in a variety of colours and strap styles, including leather and steel. With integrated technology for accurate GPS and heart-rate tracking, this would be an excellent valentines gift. ---> For more great ideas, please check out our Community article on other great gifts for Valentine's Day: https://consumer.huawei.com/uk/community/details/topicId_57454/

When this HUAWEI Campaign has finished, how do we stay up to date with more HUAWEI deals?

Please sign up for the HUAWEI Newsletter to stay up to date with HUAWEI news including deals and new product releases.

Does HUAWEI provide gift packaging for HUAWEI Valentine's Day gifts?

We currently do not provide Valentine's Day gift wrapping, but we have fast delivery with free returns, so you'll be sure to get the product with plenty of time to wrap it for that special someone.

What is the last date I can order Valentine's Day gift from HUAWEI to be sure that it arrives in time for Valentine's Day?

HUAWEI provide super fast delivery of Next day delivery. However, due to the irresistible factors, we recommend you get your Valentine's Day HUAWEI gift purchases before the 3 days to be sure to receive them in time for the special day and that special someone.

Can we return products from HUAWEI Campaigns?

Yes, of course, our returns policy extends to all HUAWEI campaigns. Please see our returns policy page here. All policies are also found on the Product buy page too.

What products are included in the HUAWEI Valentine's Day offers and deals?

Nearly every single HUAWEI product is included in the HUAWEI Valentine's Day Campaign. You can also check whether a product is included in the Valentines offers if it indicates the Valentines banner at the top of the buy page.

1.When does the Christmas Offer campaign start and end?

Huawei Christmas Sale is now! HUAWEI Christmas campaign typically starts on 1 December 2023 and ends on 2 January 2024. We bring you non-stop offers for the Christmas and New Year

2.How can I use the Christmas discounts on HUAWEI products?

Ready to get your HUAWEI Christmas best offers? To apply the Christmas discounts, simply add your desired products to your cart and proceed to the checkout.

3.Can I stack multiple discounts in HUAWEI Christmas Deals?

Typically, our Christmas discounts cannot be stacked with other promotional offers or coupon codes. You can use the Christmas discount on eligible products as advertised, but additional discounts may not apply. Please check the product details for any specific exceptions

4.Are there special deals on different HUAWEI products during Christmas?

Yes, You can find out the best Christmas deals here. HUAWEI offers special deals on a variety of products during the Christmas campaign. You can find discounts on Huawei phones, smartwatches, tablets, laptops, earphones and more, making it a great opportunity to empty your gift list at reduced prices.

5.What is HUAWEI's return and exchange policy for Christmas purchases?

A: Huawei's return and exchange policy for Christmas purchases is as follows:If you've purchased a product during our Christmas sale and wish to return it, you can do so within 14 days of the purchase date.The product must be in its original condition, including packaging and all accessories, and should not show signs of wear or damage.To initiate a return or exchange, please contact our customer support team or visit one of our authorized retail stores for assistance.In the case of a defective product, we will offer a replacement or a refund, depending on your preference.If you've changed your mind about the purchase but the product is in a resalable condition, we can process a return, and you will receive a refund for the product price.In addition, regarding delivery and cashback:Delivery time for Christmas purchases may vary depending on your location and product availability. We aim to deliver your order as quickly as possible, [you will receive an estimated delivery time during the checkout process].For cashback offers during the Christmas sale, the time frame for receiving the cashback will also vary based on the specific promotion. [Please check the terms and conditions of the offer to know when you can expect to receive your cashback].Please note that specific return and exchange policies, delivery times, and cashback details may differ by product category and location, so be sure to review the terms and conditions related to your purchase for accurate information.

Who can I contact to get a suitable eSIM for my HUAWEI WATCH 3/3 Pro?

You can get eSIMs from your mobile operator. Contact their customer service or use their online offers to get a suitable eSIM for your HUAWEI WATCH 3/3 Pro.

How to active the eSIM function on my HUAWEI WATCH 3/3 Pro?

Just scan the QR code with HUAWEI Health APP, then you can activate your eSIM with a few taps.But before you start, please ensure the following points have been completed.1) Your Watch and Phone are paired via the HUAWEI Health App. 2) HUAWEI Health App on the phone has camera permission allowed.3) The phone is connected to internet via Wi-Fi or Mobile Data.4) The battery level of the watch should be above 30%.5) The QR code provided by carrier.

Do I need a separate SIM card to use the cellular function of my HUAWEI WATCH 3/3 Pro?

No. To use the cellular function of your HUAWEI WATCH 3/3 Pro, you only need to activate your eSIM. A separate physical SIM card is not required.

Should the same phone number be used for the eSIM of the HUAWEI WATCH 3/3 Pro as for the SIM card in the smartphone?

Yes. We recommend using the same number for both the eSIM in your HUAWEI WATCH 3/3 Proand the SIM card in your smartphone.

Can I make calls with my HUAWEI WATCH 3/3 Pro?

Telephony via the HUAWEI WATCH 3/3 Pro is possible without any problems - either using an active Bluetooth connection to the smartphone or independently of the smartphone using an eSIM.

Is my HUAWEI WATCH 3/3 Pro also suitable for swimming in the ocean or in the pool?

The HUAWEI WATCH 3/3 Pro is water resistant to 5 ATM. This corresponds to a depth of up to 50 meters.

Can I set the screen of my HUAWEI WATCH 3/3 Pro to stay on permanently during sports?

No, the screen of your HUAWEI WATCH 3/3 Pro can remain on for a maximum of 20 minutes. This function cannot be deactivated.

Can the HUAWEI WATCH 3/3 Pro connect to smartphones from other manufacturers?

The HUAWEI WATCH 3/3 Pro can also be connected to third-party smartphones. Simply use the latest version of the HUAWEI Health app to connect or scan the QR code on the packaging.

How do I place an order with deposit?

1) You need to have an account on our website and log in to the account. Guests cannot use this feature.2) If deposit payment is available on a product, you will see a Pay Deposit option on the product page. Click Pay Deposit and pay the deposit.3) Pay the balance no later than the due date by going to My Orders, finding the order for which the deposit has been paid, click Pay Balance, and pay the balance.

By paying a deposit, you can reserve a product in advance of it coming into stock. Payment will be taken in 2 steps: first you pay the deposit; then you pay the balance no later than a due date. We may run promotions from time to time where you can also enjoy a discount when paying the balance.

If I change my mind, how can I get my deposit back?

1) If you have paid the deposit but not paid the balance, you can login into the website and go to My Account, click My Orders, find the order for which the deposit has been paid, and click Cancel Order. After the order is cancelled, the deposit you have paid will be fully refunded to you.2) If you have paid the final payment but the product is not shipped yet, you can login into the website and go to My Account, click My Orders, find the order for which the deposit has been paid, and click Cancel Order. After the order cancellation is approved by Huawei, the amount you have paid will be fully refunded to you.3) If you have already received the product, please refer to our Return Policy.

Are there further student discounts from HUAWEI that consumers can use throughout the year?

Our HUAWEI Back to School sale period is our only dedicated campaign for Student deals where you can make the most of our student laptop discounts on HUAWEI Laptops as well as other deals on other HUAWEI products to support your study journey. So make sure you make the most of our HUAWEI Back to School Deals during this period.

Does HUAWEI include associated tech products in their HUAWEI Back to School deals?

Our Back to School sale at HUAWEI focuses on our Laptop, Tablet and Monitor products, the main tools you will be using for your new academic year. Fortunately, we also recognise all the other accessories required to support your academic journey, creating bundle deals on a variety of other products, from HUAWEI Tablets to our Bluetooth mice. Keep checking back to our HUAWEI Back to School page to stay on top of all our student laptop discounts and bundle offers with all our HUAWEI Products as they are subject to change.

Do all HUAWEI Laptops have deals during the HUAWEI Back to School Campaign Period?

Yes, we have student laptop discounts on our full laptop range from our newest and biggest versions, the HUAWEI MateBook D 16 and 16s to our amazing and versatile 2-in-1 Laptop, the HUAWEI MateBook E. See below which Laptop would suit you depending on what area you are studying.

What other features of HUAWEI products make them great for studying?

HUAWEI Laptops, Smartphones, Tablets and selected Monitors have HUAWEI Share - this is an awesome cross-device collaboration and sharing feature. Some of the amazing features include:- Multi-screen collaboration: Put your phone screen onto your laptop to make it a bigger and better experience as well as open files on your computer from your phone.- File Sharing: Drag and Drop files between devices.There is so much more HUAWEI Share can do for you. To find out about how to set it up, the compatible models and some more amazing features, go to our HUAWEI Share support page here: HUAWEI Share

Which is the best laptop for essay writing students?

For all-round output, the 11th Gen Intel Core Processor HUAWEI D 15 2021 would be our recommended laptop, for fast output, HUAWEI Share and the ability to move from WiFi 5 to WiFi 6.

Which laptop is best for computer science students?

Our newest and biggest laptop, the HUAWEI MateBook 16s, would be recommendable for computer science students as it has the best i9 12th gen intel Core Processor and a beautiful touch-screen, so you have the output as well as the ease of a touch screen to help with all your computer science requirements. On top of that it has a huge 1 TB of storage, so all your files, small and large, can be safely stored.

Which laptop is best for research students?

For research students, ease of moving around your laptop is so important, from the field to the library, you need to be supported. That is why we recommend our HUAWEI MateBook 14s and HUAWEI MateBook E. The HUAWEI MateBook 14s is a beautiful 14-inch laptop which is extremely light, meaning you can move around and slip it into your bag with no issues. With the HUAWEI MateBook E, our only 2-in-1 Laptop, you can use it as a tablet, with the 2nd generation HUAWEI M-pencil and removable keyboard a great feature making this laptop super portable.

Which laptop size is the best for students?

This really depends on what you mean by size. For physical size, most laptop and rucksacks support you taking around a 15 inch screen laptop, for this we would definitely recommend you the HUAWEI MateBook D 15 intel 2021. However, if you're looking for a large output from your laptop and space to store videos if you are a computer science or film/media student, then the HUAWEI MateBook D 16 and HUAWEI MateBook 16s would be our recommendation, both with a slightly larger 16-inch screen.

Which laptop's processor is the best for students?

The best is always going to be the processors with the strongest output. For this, you're looking for HUAWEI MateBook 16 series and D 15 series laptops, which feature the i5, i7 and even i9 Intel Core processors - amazingly quick processors that support you from watching films, to editing large files in Adobe.

Which laptop is best for medical students?

For medical students, we recommend the HUAWEI MateBook 14 series of laptops, small enough to take around with you and super light, they also have amazing power with the i5 and i7 Intel Core Processors, so you have a lot of power coming in very light.

Which is the best laptop for architecture students?

Architecture students require platforms such as Rhino and Photoshop. These require strong outputs and with their study, need to be able to stay on for a long time. The HUAWEI MateBook D 16 and 16s series are perfect, as they have strong outputs from their i5, i7 and i9 Intel Core Processors. They also support architecture students with the amazing colour clarity of the screen with the 100% sRGB First Colour and massive 16-inch screen, all underpinned by TUV Rheinland Low-Blue Light and DC Dimmer, flicker-free screen - so when you have to push that bit harder to get an assignment done, you can see clearly and it doesn't damage your eyes.

Which laptop is best for accounting students?

At HUAWEI, we would recommend the HUAWEI MateBook 14s and the HUAWEI MateBook E 2-in-1 laptop, a great size for your excel documents and easy to carry around, they will be perfect for moving from lecture to lecture.

Which laptop is best for civil and electrical engineering students?

We would recommend our HUAWEI MateBook D 15 in either AMD or Intel version for civil engineering students, they have over 500GB of storage and have beautiful graphics. They also have strong outputs from their processors, so reading large files is so easy.

Which laptop is best for mechanical engineering students?

We would have to recommend our HUAWEI MateBook 16 series of laptops. Powerful, with large screens and large capacities up to 1 TB, you don't have to worry about getting your work done with ease.

Which is the best laptop for MBA students?

Our HUAWEI MateBook E would be a great laptop for MBA students. With all the Windows installments included you can be sure to collect and present data in an easy way. It also benefits from HUAWEI Share, so you can share documents and data easily between devices. It also doubles up as a Tablet which makes this HUAWEI Laptop a 2-in-1 Laptop. Included is a magnetic keyboard and Smart pencil, the HUAWEI M-Pencil, you can remove the keyboard and go typing free with the M-Pencil, annotating diagrams and making notes on business plans and presentations.

1.What is Black Friday?

Black Friday is a global shopping event held annually in late November, signaling the start of the holiday shopping season. Retailers offer major discounts, attracting consumers both in-store and online, eager to grab exclusive deals.Join Huawei 2024 Black Friday sale for exciting offers! From cutting-edge smartwatches and innovative tablets to high-performance PC, Huawei has a range of exclusive discounts just for you. Don't miss out!

2.What types of products are included in the Black Friday Sale by HUAWEI?

HUAWEI Black Friday 2024 features a wide range of products, including laptops, tablets, wearables, audio and accessories. Don't miss out on incredible deals across HUAWEI's most popular devices.

3.When does the Black Friday Offer campaign start and end?

The HUAWEI Black Friday starts on 20/11 and ends on 03/12. And the pre-heating of Black Friday start on 13/11 and ends on 19/11. Be sure to mark your calendar and don't miss out on these time limited offers.

4.What is the range of discounts available during HUAWEI Black Friday Deals campaign?

During the Black Friday 2024 HUAWEI discount would be up to 50% off on select devices and accessories. Some time limited offers may feature even deeper discounts, so be sure to check daily for the best deals. This is a great opportunity to save on popular models and tech products.

5.Do I need to create a HUAWEI account to shop Black Friday deals?

No, a HUAWEI account is not required to make purchases. However, creating an account may enhance your shopping experience with faster checkout and access to exclusive offers.

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