Contact us



If you are contacting us regarding a promotion, please go to our Promotions page.

In order to help you as fast as possible, each promotion has its own FAQ section, its own telephone contact number and an email address specific to the promotion you are querying. Simply click on the requested promotion and go to the FAQs.


Product & Technical Support

Online Support

Welcome to Huawei Support Live Chat. Start a Live Chat with Huawei’s AI Bot and our professional Huawei Support team to get instant responses to your questions.


Support’s Website

Visit Huawei support to find manuals, software, updates, FAQs, service centres, repairs, and may other services.



Hotline Support

Contact us on +44-800 088 6700 from Monday to Sunday, 9:00am – 9:00pm.

Email Support

Please email us your questions regarding any Huawei Device product.


Welcome to Huawei Customer Service. Please fill in your details below and Huawei will use the information provided for customer service purposes. Please note that Huawei values and respects your privacy and will only use your data for services purposes and will not share it with third parties. Please read the  Service Privacy Notice for more information. 




How to become a supplier

If you would like to become a Huawei’s supplier, please click APPLY below and fill in the application form. We will contact you should you meet our conditions and requirements.

Contact Us
  • Live chat
    Agent Hours:
    Mon to Sun, 9:00am - 9:00pm
    Chatbot Hours: 24/7
  • Hotline
  • Huawei Service Centre Wembley
    Mon to Sat, 10:00am - 7:00pm
    Sun, 10:00am - 5:00pm