Store
Smartphone
Wearable
PC
Tablet
Audio
Router
HUAWEI Mobile Services

Support
Community

Login

Hi,

Sign out

profile

Login

Hi,

Sign out

Cart

search

Popular Products

HUAWEI WATCH GT 5 Pro

HUAWEI WATCH GT 5 Pro

HUAWEI MatePad Pro 13.2-inch

HUAWEI MatePad Pro 13.2-inch

HUAWEI FreeArc

Quick View

HUAWEI Store

Watches & Bands

PCs

Promotions

Find Service Centre

AppGallery

Set-up Guide

How to get Apps

enter more search keys

Africa
Asia Pacific
Europe
Latin America
Middle East
North America
Global

What to do if the virus scan does not work properly

Was this helpful?

Yes No

Sorry for no help.Please select the following methods to obtain more support:

Submit

Thank you for your feedback!

Contact Us

Contact Us

Chatbot Hours: (English) 24/7
Hotline
Email

Home
Support
Article Detail

PRODUCTS

Smartphone
Wearable
PC
Tablet
Audio
Router
Accessories
AppGallery

SHOP

Terms of Sale
Delivery Policy
Return Policy
FAQ
Employee Purchase
Huawei Points Program - Terms and Conditions

SUPPORT

Service Privacy Notice
Warranty Policy
EMUI
HiSuite
MYHUAWEI
GPSR

ABOUT HUAWEI

About Us
Privacy
Contact Us
Huawei Group
Huawei Enterprise
Huawei Carrier
Join Us

Support Payment Type

Follow Us

@2025 Huawei Device Co., Ltd. All rights reserved.

Site Map
Terms Of Use
Privacy Notice
Cookie Policy
Cookie Settings

United Kingdom - English

Leaving consumer.huawei.com

After clicking the link, you will enter a third-party website. Huawei is not responsible and has no control over this third party website.

Return Continue