Website authentication page fails to open and displays an invalid IP address message
Applicable products：
Tablet，Smartphone
Applicable system:
Magic UI 3.1.1, EMUI 10.0.1, EMUI 10.1.1, EMUI 5.0, EMUI 5.1, EMUI 9.1.1, EMUI 9.0.1, EMUI 8.0, EMUI 8.1, EMUI 9.0, EMUI 8.2, EMUI 9.1, Magic UI 2.0, EMUI 10.0, Magic UI 2.0.1, Magic UI 2.1, Magic UI 3.0, Magic UI 3.1, Magic UI 2.1.1, EMUI 11.0, EMUI 10.1, Magic UI 3.0.1
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| Website authentication page fails to open and displays an invalid IP address message |
If your are trying to connect your device to a public wireless network, but the authentication page fails to load and displays a message saying that the IP address is invalid, it means the IP address of that network has changed.
Solution:
To solve this, on your device go to Settings > Wi-Fi and tap and hold on the name of the network that cannot access the Internet.
Select Modify network > Show advanced options > IP Settings and set the IP to Dynamic. Afterwards, open the browser, go to its settings and restore it to the default settings.
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