Pressing the Volume up button also triggers the Volume down button
Applicable products：
Tablet，Smartphone
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
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| Pressing the Volume up button also triggers the Volume down button |
If you press the Volume up or down button too hard, or you press in between the two buttons, both buttons may be triggered.
If you are unable to press a Volume button separately, back up your data and take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.
Thanks for your feedback.