Why do my photos appear to have colour cast, appear reddish or off-colour?

Check if the viewfinder is the only screen that appears to have colour cast or colour distortion issues.

Scenario 1:

Except the camera interface, there is a colour cast on all interfaces in your phone.

Solution:

• Go to Settings > Display > Colour mode & temperature > Colour temperature, and check whether Default is selected. If your photos still appear yellow in colour, deselect Default, then drag the slider to adjust to a cooler or warmer colour temperature as needed.
• If the issue persists, go to Settings > Smart assistance > Accessibility > Colour correction, and ensure that Colour correction is enabled. Such settings are designed for colour vision impaired users. Enabling this mode will significantly affect your phone's performance.

Scenario 2:

All other screens appear to have normal colours. Only the camera's viewfinder screen or photos have a colour cast.

Solution:

• Check whether you are using Pro mode to take photos. Pro mode provides some special features, which can make the shooting effect different from the original picture. If you are not used to it, change to a standard camera mode.
• Touch the Filter icon at the top of the viewfinder screen and apply colour filters. Different colour filters will produce different effects. Select None to take photos with normal colours.

If the preceding settings are normal, but the issue persists, take your phone and the proof of purchase to an authorised Huawei Customer Service Centre for assistance.