Failed to log in with a HUAWEI ID

Applicable products： PC，Tablet，Smartphone
Applicable system: EMUI 3.0, EMUI 3.1, EMUI 4.0, EMUI 8.0, EMUI 4.1, EMUI 5.0, EMUI 8.1, EMUI 5.1, EMUI 9.0, Android 8.1.0, EMUI 8.2
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Failed to log in with a HUAWEI ID

The problem may be caused by the following operations:

  1. Improper operations

You performed some improper operations after logging in with a HUAWEI ID. Therefore, your account is temporarily frozen.

Solutions:

  • Try again later.
  • Contact the customer service personnel.
  1. You have entered incorrect passwords for multiple consecutive times. Therefore, your account is temporarily frozen.

Solutions:

  • Try again in 24 hours.
  • Reset the password.
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