Unexpected message notifications are received when my HUAWEI phone/tablet is in PrivateSpace or Sub-user mode
Applicable products:
Tablet,Smartphone
Applicable system:
Unrelated to OS version
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Unexpected message notifications are received when my HUAWEI phone/tablet is in PrivateSpace or Sub-user mode |
Problem:
- The user can't find the source of message notifications received when the phone is in PrivateSpace or Sub-user mode.
- When there are unread messages in MainSpace, their ringtone notifications can be heard and their banner notifications can be found after entering PrivateSpace.
Cause:
- Message alert sounds for MainSpace can also be heard in PrivateSpace, and vice versa.
- Message notifications for MainSpace can still be received when the phone is in PrivateSpace or Sub-user mode. This is to ensure that the user does not miss any important message notifications.
Solution:
When receiving a new message, switch to the MainSpace to read it to prevent from missing important messages on your phone/tablet.
Whether notifications from a third-party app can be received depends on the rules set by the app. Please contact the app provider for more information.
Thanks for your feedback.