I can't access Safe using my fingerprint after a system update
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Tablet，Smartphone
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Unrelated to OS version
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| I can't access Safe using my fingerprint after a system update |
This issue arises when you update Files to the latest version, then update your phone's system to a version that includes an earlier version of Files than the one you just updated to. Fingerprint data becomes invalid after the version rollback.
To resolve this issue, update Files to the latest version in AppGallery.
Thanks for your feedback.