Restoring your HUAWEI watch/band to its factory settings
Applicable products:
HUAWEI WATCH GT 3 SE,HUAWEI WATCH GT 3 Pro,HUAWEI WATCH GT 2e,HUAWEI WATCH GT,HUAWEI WATCH FIT,HUAWEI Band 10,HUAWEI WATCH GT Cyber,HUAWEI WATCH GT 2 Pro,HUAWEI WATCH D2,HUAWEI WATCH GT 6 Pro,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH FIT 2,Honma x HUAWEI Watch GT6 Pro,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH GT 2(42mm sport(diana-b19p)、42mm elegant、42mm sport(diana-b19s)、46mm sport(latona-b19p)、46mm classic、46mm sport(latona-b19s)、46mm elite、42mm classic),HUAWEI WATCH GT 3(42mm elgant leather strap、46mm classic、huawei watch gt3 42mm elgant milanese strap、46mm active、46mm elite、42mm active),HUAWEI WATCH Ultimate,HUAWEI Band 7,HUAWEI WATCH Ultimate 2,HUAWEI Band 9,HUAWEI WATCH GT 6,HUAWEI WATCH GT Runner(black、grey),HUAWEI WATCH GT 5,PORSCHE DESIGN | HUAWEI WATCH GT 2,HUAWEI WATCH GT 4
Applicable system:
Unrelated to OS version
Applicable products:
Applicable system:
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Restoring your HUAWEI watch/band to its factory settings |
- A factory reset will clear all personal data from the wearable device. Please exercise caution before proceeding.
- Before a factory reset of your wearable, it is recommended that you swipe down on the Huawei Health app home screen to sync data. A factory reset will not clear the historical data that has been synced and uploaded to Huawei Health.
- If your watch has activated the eSIM service, make sure to leave the check box of unselected when performing a factory reset. By doing so, you can directly use the eSIM service when you pair your watch again. Otherwise, you will need to contact your carrier to deregister from the eSIM service and activate it again.
On your wearable
Actual UI may vary depending on the device.
When the wearable device is paired:
Enter the device app list and go to
or .When the wearable device is not paired:
Restore the device to its factory settings on the pairing screen.
- Band: Swipe up on the pairing screen and tap Reset.
- Watch: On the pairing screen, press the Down button and tap Reset.
On your phone
Open Huawei Health, navigate to the device details screen, and tap Restore factory settings.
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