Unable to transfer music to my HUAWEI watch after it has been downloaded to my phone
| Unable to transfer music to my HUAWEI watch after it has been downloaded to my phone |
- Adding music to your watch is not supported on iPhones.
- This feature is not supported on certain devices, like bands. Actual availability shall prevail.
To transfer local music on your phone to your watch:
Open the Huawei Health app, go to the Devices screen, touch your connected watch, then go to Music > Manage music > Add songs > Local songs, select the music to be added in the displayed list, and touch √ in the upper right corner of the screen.
If the displayed list on the Add songs screen does not contain music you wish to add or the music cannot be transferred to your watch, troubleshoot as follows:
Check the music format to be transferred
Your watch only supports transferring music of certain formats. If the music is in a supported format, it will display on the Add songs screen. Otherwise, it cannot be transferred and will not display on the screen.
Supported music formats vary depending on the paired watch. For details, see the format requirements on the Add songs screen in the Huawei Health app.
Product |
Supported Music Format |
|---|---|
HUAWEI WATCH 3 Series/HUAWEI WATCH 4 Series |
MP3, AAC, WAV, FLAC, OGG, M4A, OPUS, AMR, and IMY |
HUAWEI WATCH GT 3/HUAWEI WATCH GT 4/HUAWEI WATCH Ultimate |
MP3, AAC, WAV, FLAC, M4A, and OPUS |
HUAWEI WATCH GT Runner/HUAWEI WATCH FIT 2/HUAWEI WATCH Buds |
MP3, AAC, WAV, FLAC, M4A, and OPUS |
Others |
MP3, AAC, and WAV |
Only music files in AAC/M4A format whose duration is less than or equal to 10 minutes and file size is less than or equal to 100 MB can be transferred to and played on your watch.
Try adding other music or audio files in supported formats
Copyrights of some music may be unavailable for the watch, or the watch does not support the bit rate of some music files, causing the transfer failure. It is recommended that you transfer other music or audio files in supported formats.
If the issue persists
If the issue remains unresolved, please call Huawei's official customer service hotline.