[Huawei] Huawei Share OneHop fails to be triggered, the transmission speed is slow, or no progress bar is displayed on my watch/band
Applicable products:
HUAWEI WATCH D,HUAWEI WATCH GT 3 Pro,HUAWEI Band 8(vibrant orange nylon strap),HONOR MagicWatch 2,HUAWEI WATCH GT Runner,HUAWEI WATCH GT 2e,HUAWEI WATCH FIT,HUAWEI Band 10,HUAWEI WATCH GT Cyber,HUAWEI WATCH 4,HUAWEI WATCH GT 2 Pro,HUAWEI WATCH 3,HONOR Band 6,HUAWEI WATCH 4 Pro,HUAWEI WATCH D2,HONOR Watch GS Pro(active、sport),HUAWEI WATCH 4 Pro Space Edition,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH FIT 2,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH 3 Pro,HUAWEI WATCH Ultimate,HUAWEI Band 7,HUAWEI WATCH FIT new,HUAWEI WATCH GT 5,PORSCHE DESIGN | HUAWEI WATCH GT 2,HUAWEI WATCH FIT mini,HUAWEI WATCH GT 2,Smartphone,HUAWEI WATCH GT 4,HUAWEI WATCH Buds,HUAWEI WATCH GT 3
Applicable system:
Unrelated to OS version
Applicable products:
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[Huawei] Huawei Share OneHop fails to be triggered, the transmission speed is slow, or no progress bar is displayed on my watch/band |
OneHop fails to be triggered on my wearable device
- Check whether the phone's NFC is enabled. If not, enable it.
- The NFC module may be located in different positions on different phone models. Try different positions on the rear of your phone to identify the NFC module. Wait one to two seconds before moving your device away.
The transmission speed is low
To ensure that HD images can be displayed as watch faces, it takes a while to crop and transfer the images. Please wait patiently.
No progress bar for OneHop is displayed on the phone
Enable NFC on your phone, select an image from Gallery, and place your watch close to the NFC area of your phone.
If no transmission dialog box is displayed, go to Health app, and enable Allow notifications.
, touch the HuaweiIf the issue remains unresolved or you encounter any difficulties, please contact the Huawei customer service hotline for assistance. We will do our best to address your needs.
Thanks for your feedback.