When a new message is received, the same notification pops up twice consecutively on my HUAWEI phone/tablet
Applicable products：
Tablet，Smartphone
Applicable system:
EMUI 10.0.1, Magic UI 3.1.1, EMUI 10.1.1, EMUI 9.1, HarmonyOS 3.0, EMUI 10.0, Magic UI 3.0, Magic UI 3.1, EMUI 10.1, EMUI 11.0, HarmonyOS 3.1, HarmonyOS 2.0, Magic UI 3.0.1
Applicable products：
Applicable system:
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| When a new message is received, the same notification pops up twice consecutively on my HUAWEI phone/tablet |
Problem:
When a new message is received, the same notification pops up twice consecutively at the top of the screen of a HUAWEI phone/tablet.
Cause:
under of is enabled.
Solution:
If you want to avoid the second notification, you can disable :
Path 1: Open Settings, search for and go to Apps > > > Do Not Disturb notifications, and disable Banners or deselect under notification style.
Path 2: Go to Settings > Apps & services > Apps > Messaging > Notifications > Other > Banners, and disable Banners.
If the issue persists
If the issue persists or you encounter any difficulties while doing this, please call the Huawei customer service hotline for assistance.
Thanks for your feedback.