Manage Incoming Calls
Applicable products: HONOR 20(dual sim card 6gb+128gb),HUAWEI Mate 20 X(dual sim card 6gb+128gb),HUAWEI P30(single sim card 6gb+128gb、dual sim card 6gb+128gb、dual sim card 8gb+128gb),HONOR 20 PRO(dual sim card 8gb+256gb),HUAWEI P30 Pro(single sim card 8gb+256gb、dual sim card 8gb+512gb、single sim card 6gb+128gb、dual sim card 6gb+128gb、dual sim card 8gb+256gb、single sim card 8gb+128gb、dual sim card 8gb+128gb),HUAWEI Mate 20 Pro(dual sim card 6gb+128gb、single sim card 6gb+128gb),Honor View 20(dual sim card 6gb+128gb、dual sim card 8gb+256gb),PORSCHE DESIGN HUAWEI Mate 20 RS(dual sim card 8gb +256gb),HUAWEI nova 8i(dual sim card 6gb+128gb),HUAWEI nova 5T,HUAWEI Mate 20(single sim card 4gb+128gb、dual sim card 4gb+128gb),HUAWEI Mate 20 X (5G)(dual sim card 8gb+256gb),HUAWEI Mate Xs
Applicable system: Magic UI 4.0, EMUI 11.0
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Manage Incoming Calls

You can use the call waiting feature to answer incoming calls when you are already engaged in a previous call. If you cannot answer a call because your device is faulty or the network signal is poor, you can also set call forwarding to forward calls to another number or device.

Answer or Reject an Incoming Call

If you receive a call when the screen is locked:
  • Drag right to answer the call.

  • Drag left to reject the call.

  • Touch to reject the call and reply with a message.

  • Touch to set a reminder for calling back.

If you receive a call when the screen is unlocked:
  • Touch to answer the call.

  • Touch to reject the call.

  • Touch to reject the call and reply with a message.

  • Touch to set a reminder for calling back.

Enable Call Waiting

The Call waiting feature lets you answer an incoming call when a call is already in progress by placing the first call on hold. This feature requires the support of your carrier. For details, contact your carrier.

Go to Phone > > Settings and then go to More > Call waiting.

If your phone has two SIM cards installed, configure the settings for SIM 1 and SIM 2 respectively.

This feature may vary depending on your network provider.

Answer a New Incoming Call During a Call

  1. When you receive an incoming call when you are already engaged in a previous call, touch to answer it.
  2. Touch or touch a held call in the call list to switch between the two calls.

Enable Call Forwarding

After the Call forwarding feature is enabled, calls that meet your pre-set conditions will be automatically transferred to a specified phone number. This feature requires the support of your carrier. For details, contact your carrier.

  1. Open Phone, go to > Settings, and touch Call forwarding.

  2. Select and enable a forwarding method, then enter and confirm the target number.

If your phone has two SIM cards installed, configure the settings for SIM 1 and SIM 2 respectively.

This feature may vary depending on your network provider.

Disable Call Forwarding

  1. Open Phone, go to > Settings, and touch Call forwarding.

  2. Select the forwarding mode and disable it.

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