Unable to send emails on my HUAWEI phone/tablet
Applicable products：
Tablet，Smartphone
Applicable system:
Unrelated to OS version
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| Unable to send emails on my HUAWEI phone/tablet |
Perform the following steps to troubleshoot:
1. Network connection issues
- Switch between the mobile data and Wi-Fi network, and try again.
- Check whether you can send emails via Wi-Fi, but not via mobile data. If so, open Tablet Manager/Optimiser, go to , touch Email, and select both Mobile data and Wi-Fi.
2. Log out of the email account, and log in again
Open Email, go to 
> Settings to log in to your account, touch Remove account to log out, and then log in to your account again to send emails.
If you cannot log in again, refer to the following knowledge:
Unable to log in to my Exchange account in the Huawei Email app
3. If the issue persists
If the issue remains unresolved, call the Huawei customer service hotline for further assistance.
Thanks for your feedback.