No animation effects are displayed on the Software update/Check for updates screens on my HUAWEI phone/tablet
Applicable products：
Smartphone
Applicable system:
HarmonyOS 3.0
Applicable products：
Applicable system:
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| No animation effects are displayed on the Software update/Check for updates screens on my HUAWEI phone/tablet |
Problem:
No animation effects are displayed during Software update or when you Check for updates.
Cause:
Downloading animation effects from the server fails when your network connection is unstable. Before you download the animation effects, a static image will be displayed instead of the animation effects.
Solution:
- Try switching to a Wi-Fi network with better signal reception. (You must connect your device to a Wi-Fi network to download animation effects.)
- Go to , touch Check for updates to begin downloading the animation effects, and wait for 1 to 2 minutes depending on the strength of the Wi-Fi network condition. After the download has been completed, touch Check for updates again. The animation effects should then display properly.
- If the issue remains unresolved, switch to another Wi-Fi network, and try again.
Thanks for your feedback.