The camera view is black after the system is accessed
Applicable products:
HUAWEI MateBook X Pro(2022 i7/16g/1t/intel iris® xe graphics、2022 i7/16g/512g/intel iris® xe graphics、2022 i5/16g/512g/intel iris® xe graphics)
Applicable system:
Windows 11
Applicable products:
Applicable system:
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The camera view is black after the system is accessed |
Problem
The pre-installed Camera app is opened and then the screen is locked. When the user uses Face unlock to access the system, the camera screen is black, as shown in the following figure.
Cause
This is a common issue with Camera.
Solution
If the computer is connected to a network, Camera will be automatically updated. This issue will not occur if Camera is updated to version 2021.105.10.0 or later.
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