Unable to use apps that require the microphone, camera, and location permissions on my HUAWEI P50 Pocket/Pocket S
Applicable products:
HUAWEI P50 Pocket,HUAWEI P50 Pocket Premium Edition
Applicable system:
Unrelated to OS version
Applicable products:
Applicable system:
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Unable to use apps that require the microphone, camera, and location permissions on my HUAWEI P50 Pocket/Pocket S |
Problem:
- Fingerprint unlock can be used on the cover screen, but face unlock is not available. Apps such as Camera, Mirror (not applicable to Pocket S), and Meitu Pic are not available on the cover screen.
- AI Voice can't be woken up on the cover screen.
- After navigation is enabled on the cover screen, the navigation location doesn't refresh, and the routes in the Health app are in the wrong order.
Disabled Permissions |
Impacted Features |
Impacts |
Camera |
Face unlock, Camera, Mirror |
|
Microphone |
AI Voice, Recorder, etc. |
|
Location |
Navigation and location apps |
|
Solution:
- Unfold your phone and check whether Super Privacy is enabled, by going to Settings > Privacy > Super Privacy. In Super Privacy mode, the camera, microphone, and location information cannot be used. Disable Super Privacy mode and try again.
- If Super Privacy is not enabled, please refer to the following:
My phone or tablet is unable to provide an accurate location or navigate
Face unlock often fails on my HUAWEI phone/tablet
AI Voice or HiVoice cannot recognise my voice on HUAWEI phone/tablet
Thanks for your feedback.