Unable to use apps that require the microphone, camera, and location permissions on my HUAWEI P50 Pocket/Pocket S
Applicable products: HUAWEI P50 Pocket,HUAWEI P50 Pocket Premium Edition
Applicable system: Unrelated to OS version
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Unable to use apps that require the microphone, camera, and location permissions on my HUAWEI P50 Pocket/Pocket S

Problem:

  1. Fingerprint unlock can be used on the cover screen, but face unlock is not available. Apps such as Camera, Mirror (not applicable to Pocket S), and Meitu Pic are not available on the cover screen.
  2. AI Voice can't be woken up on the cover screen.
  3. After navigation is enabled on the cover screen, the navigation location doesn't refresh, and the routes in the Health app are in the wrong order.

Disabled Permissions

Impacted Features

Impacts

Camera

Face unlock, Camera, Mirror

  • The cover screen doesn't support face unlock. Only fingerprint unlock is supported.
  • Camera and Mirror (not applicable to Pocket S) are not available on the cover screen.

Microphone

AI Voice, Recorder, etc.

  • AI Voice can't be woken up by voice command.
  • The voice prompt is unclear after AI Voice is woken up by pressing the Power button.
  • Recorder isn't available.

Location

Navigation and location apps

  • Navigation location doesn't refresh.
  • The routes in the Health app are wrongly ordered.
  • Find Device is not available.

Solution:

  1. Unfold your phone and check whether Super Privacy is enabled, by going to Settings > Privacy > Super Privacy. In Super Privacy mode, the camera, microphone, and location information cannot be used. Disable Super Privacy mode and try again.
  2. If Super Privacy is not enabled, please refer to the following:

    My phone or tablet is unable to provide an accurate location or navigate

    Face unlock often fails on my HUAWEI phone/tablet

    AI Voice or HiVoice cannot recognise my voice on HUAWEI phone/tablet

Helpful or not?
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