| My watch/band cannot automatically identify the workout status |
Currently, the Auto-detect workouts feature is only available for Indoor walk, Outdoor walk, Indoor run, Outdoor run, Cross trainer, and Rower.
On HUAWEI Band 8 and HUAWEI Band 9, the Auto-detect workouts feature is only available for Indoor walk, Outdoor walk, Indoor run, and Outdoor run.
If Auto-detect workouts does not work when you are wearing your watch/band for a period of time during a supported workout, ensure that your watch/band system version is up to date, and then perform the following steps.
Enable Auto-detect workouts
On your watch/band, go to Settings > Workout settings and enable Auto-detect workouts. Your watch/band will then remind you to start a workout when it detects that you are working out.
Your workout posture and intensity must meet the requirements
You should meet the workout posture and intensity requirements for the corresponding workout mode (such as swinging your arms naturally during workouts, maintaining a pace of 7–8 min/km during running, or the walking cadence reaches 110 steps/min or above), and stay in your workout state for a certain period of time (about 10 minutes for walking and about 3–5 minutes for other workouts).
Do not touch No or Ignore today after the Auto-detect workouts reminder is triggered
When your watch/band detects your workout status, it will vibrate and display a reminder for 30 seconds. If you do not respond, the reminder will disappear.
If you continue to work out at this intensity, the reminder will reappear after 3–5 minutes. And if you do not respond to the first three reminders, the watch will end the current auto-detect workout process.
As shown in the following figure, if you touch No, the reminder will reappear after 10 minutes. If you touch Ignore today, Auto-detect workouts will not be available this day. If you touch Disable Auto-detect, this feature will be disabled.
If the issue persists, restart your watch/band and try again.
If the issue remains unsolved, call the Huawei customer service hotline for further assistance.