Authenticity Identification
| Authenticity Identification |
Basic Concepts
SN: or serial number, is a unique number that records information like the date of production and the warranty status of the product. Each product has only one corresponding serial number.
Authenticity Identification via Official Huawei Consumer Website
How to authenticate?
- Click the link below:
https://consumer.huawei.com/uk/support/warranty-query/
- Enter the device serial number and verification code.
- Click Search to see the result of the authentication.
Result Interpretation
The device is genuine and intended for the United Kingdom if the identification result shows the following information:
- Serial number
- Expected warranty expiration date
- Scope: United Kingdom
If the scope is not the United Kingdom, it means that the device is not intended for the United Kingdom market, but does not mean the device is not genuine.
Authenticity Identification via My HUAWEI
How to authenticate?
This way is only applicable for HUAWEI phones and tablets.
My HUAWEI App: You can authenticate a smartphone/tablet on the My HUAWEI App by performing the following:
Result Interpretation
The device is genuine if the identification result shows the following information:
- Free Two-way Delivery
- Warranty
- Maintenance
If the country/region is not the United Kingdom, it means that the device is not intended for the UK market, but does not mean the device is not genuine.