WLAN configurations saved on my HUAWEI phone are unable to be synced to my watch
Applicable products：
HUAWEI WATCH 4，HUAWEI WATCH 5，HUAWEI WATCH 3 Pro，HUAWEI WATCH 3，HUAWEI WATCH 4 Pro，HUAWEI WATCH 4 Pro Space Edition
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
These are your search results, please select one
No results found, please select again
| WLAN configurations saved on my HUAWEI phone are unable to be synced to my watch |
The following table lists the WLAN networks that support syncing settings from your HUAWEI phone to your watch.
|
WLAN Type |
Supported or Not |
|---|---|
|
2.4 GHz WLAN (The encryption mode is WPA/WPA2/WPA3 or their hybrid mode. WEP is not supported.) |
Yes |
|
5G WLAN |
No |
|
Public or open WLAN (for example, those that require login authentication) |
No |
If the network supports syncing and the issue persists, perform the following steps to troubleshoot:
- Make sure that you are using a HUAWEI phone running EMUI 10.0/HarmonyOS 2 or later, which supports this feature. Then open the Huawei Health app, touch Devices > Connected Watch > Device settings, and enable Sync WLAN configurations.
- Allow the Huawei Health app to always access the location information by going to Settings > Apps & services > Apps > Huawei Health > App permissions > Location > Allow (using phones running HarmonyOS 4.2 as an example).
- If the issue remains unresolved, manually disconnect the Bluetooth connection between your phone and watch, and connect them through Huawei Health again to trigger automatic syncing.
If none of the above resolves the problem, call the Huawei customer service hotline for assistance. We will do our best to address your needs.
Thanks for your feedback.