Can you connect your Strava App Account to your fitness data from your HUAWEI smart watch on your HUAWEI Health App?

Yes, all HUAWEI Smart watches can share their data with Strava through the HUAWEI Health App. What this means is any data on your HUAWEI Health App can be synced with your Strava App Account. To discover how to connect, check out our community article here: How to connect Strava with HUAWEI Health App?

How do you connect your HUAWEI WATCH 3 Pro to your phone?

All HUAWEI Smart watches are compatible with iOS and Android phones.You can follow these 3 steps (https://consumer.huawei.com/uk/support/article/en-gb15770822/) to connect your watch to your phone to manage your device and your fitness and health data in HUAWEI Health. Or search “Set-up Guide” on consumer.Huawei.com

Are all of HUAWEI Smart watches compatible with iOS and Android phones?

Yes, all HUAWEI Smart watches are compatible with iOS and Android phones.You can search “Set-up Guide” on consumer.huawei.com(https://consumer.huawei.com/uk/support/article/en-gb15770822/) to connect your watch to your phone to manage your device and your fitness and health data in HUAWEI Health.

What specifications are different the HUAWEI WATCH 3 Pro from the HUAWEI WATCH 3?

The HUAWEI WATCH 3 Pro possesses a more durable titanium case, a longer battery life of up to 21 days* and a larger AMOLED and Sapphire screen, ensuring practicality, durability and elegance on the user's wrist.

Does the HUAWEI WATCH 3 Pro measure your body vitals constantly?

Yes, there is 24/7 health monitoring installing into the watch, so from your sleep to your calories burnt, you can see all this information with the watch.

Can I make calls with my HUAWEI WATCH 3 Pro?

Yes, you can call via the HUAWEI WATCH 3 Pro either using an active Bluetooth connection to a smartphone or independently of the smartphone using an eSIM.

Who can I contact to get a suitable eSIM for my HUAWEI WATCH 3 Pro?

Vodafone can provide the E-SIM feature on HUAWEI WATCH 3 Pro. Our team is still trying to collaborate with as many network providers as possible to widen our provider base. Please keep an eye out for any official announcements in the near future.

How do I active the eSIM function on my HUAWEI WATCH 3 Pro?

Just scan the QR code with HUAWEI Health APP, then activate your eSIM with a few taps.Before you start, please ensure the following points have been completed:1) Your watch and phone are paired via the HUAWEI Health App. 2) HUAWEI Health App on the phone has camera permission allowed.3) The phone is connected to internet via Wi-Fi or Mobile Data.4) The battery level of the watch should be above 30%.5) The QR code provided by carrier.

Do I need a separate SIM card to use the mobile phone function on my HUAWEI WATCH 3 Pro?

No. To use the mobile phone function on your HUAWEI WATCH 3 Pro, you only need to activate your eSIM. A separate physical SIM card is not required.

Is HUAWEI WATCH 3 Pro water resistant?

The HUAWEI WATCH 3 Pro is water resistant to 5 ATM. This corresponds to a depth of up to 50 meters. Please note however that this does not mean you can scuba dive with the watch. We recommend using a specific diving watch for this activity.

Can the HUAWEI WATCH 3 Pro connect to smartphones from other manufacturers?

The HUAWEI WATCH 3 Pro can also be connected to third-party smartphones. Simply use the latest version of the HUAWEI Health app on the smartphone to connect or scan the QR code on the packaging.

During the pairing process, I clicked "Pair" on the side of my phone, but the pairing failed. What do I do?

During the pairing process, you need to confirm the pairing of both your phone and HUAWEI WATCH 3 Pro at the same time. Please don't forget to click the √ on the watch screen.

How do I play music on HUAWEI WATCH 3 Pro?

Press the up button to the enter the app list on-screen. Then tap Music and select the music you want to play.

How do I use Petal Maps app on the HUAWEI WATCH 3 Pro?

Open the Petal Maps on your phone > Input the destination you plan to visit>Click Walk > Click Star > Navigation begins > During your walk the turning icons will be shown > The watch will vibrate when it reaches an announcement point such as a turn > When you reach the destination the navigation ends automatically.For full details, see community article https://consumer.huawei.com/uk/community/details/How-to-use-Petal-Maps-on-the-Huawei-Watch-3/topicId_50539/

Can I use the HUAWEI Wallet function on HUAWEI WATCH 3 Pro?

This feature is only available in certain countries and regions. In UK, HUAWEI WATCH 3 Pro doesn't support HUAWEI Wallet.

How much is the HUAWEI WATCH 3 Pro?

The HUAWEI WATCH 3 Pro recommended retail price is £499.99. Please sign up to the HUAWEI newsletter here to stay up to date with any sales or deals on the HUAWEI WATCH 3 Pro and other HUAWEI products.

Does HUAWEI have a newsletter that we can sign up to in order to receive more information on this and other HUAWEI products and news?

Yes, Huawei does have a HUAWEI Newsletter. Sign-up now to the HUAWEI Newsletter to win HUAWEI products and stay up to date on everything happening at HUAWEI, including new HUAWEI product releases, upcoming HUAWEI Community competitions and so much more!

Where can we find offers on more HUAWEI Products?

To find out about great offers on HUAWEI product in this category including new HUAWEI product launches check out our HUAWEI wearables offers page here.

What is the Return Policy on the HUAWEI WATCH 3 Pro?

Please see our HUAWEI return policy for all HUAWEI Products https://consumer.huawei.com/uk/shop/return-policy/

Where can we find out what other users think of the HUAWEI WATCH 3 Pro?

Check out what members of the HUAWEI Community are saying about the HUAWEI WATCH 3 Pro in this community thread and join our HUAWEI Community to get involved and stay up to date with all things HUAWEI.

Where can we see reviews of the HUAWEI WATCH 3 Pro?

Please check out our HUAWEI WATCH 3 Pro Community thread on what media says on the HUAWEI Watch 3 Pro.

If my questions about HUAWEI WATCH 3 Pro have not been included in these questions?

If you have any other questions regarding the HUAWEI WATCH 3 Pro you can contact us on our details below.Phone: 0800 088 6700Monday to Friday, 9:00am – 6:00pm; (Except Bank Holidays) | EnglishEmail contact form : https://consumer.huawei.com/uk/support/contact-us/email-us/

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Which HUAWEI Smart Watch is right for you?

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Display

1.43 inch AMOLED
466 x 466 pixels

Battery life

5 days in smart mode,
21 days in ultra-long battery life mode

Colour

Brown
Titanium

Charging port

Wireless charging port

System Requirements

Android 6.0 or later
iOS 9.0 or later

Sensors

Accelerometer sensor
Gyroscope sensor
Geomagnetic sensor
Optical heart rate sensor
Ambient light sensor
Barometric pressure sensor
Temperature Sensor

Waterproof level

5 ATM

Buy

Display

1.43 inch AMOLED
459 x 459 pixels

Battery life

14 days for typical use

Colour

Active Black
Classic Brown
Elite Steel

Charging port

Wireless charging port

System Requirements

HarmonyOS 2 or later
Android 6.0 or later
iOS 9.0 or later

Sensors

Accelerometer sensor
Gyroscope sensor
Geomagnetic sensor
Optical heart rate sensor
Air pressure sensor
Temperature sensor

Waterproof level

5 ATM

Buy

Display

1.32 inch AMOLED
423 x 423 pixels

Battery life

7 days for typical use

Colour

Night Black
Classic White
Light Gold

Charging port

Wireless charging

System Requirements

HarmonyOS 2 or later
Android 6.0 or later
iOS 9.0 or later

Sensors

Accelerometer sensor
Gyroscope sensor
Geomagnetic sensor
Optical heart rate sensor
Air pressure sensor
Temperature sensor

Waterproof level

5 ATM

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