Is the HUAWEI WATCH Buds compatible with Android, iOS and other non-Huawei smartphones?

Yes, HUAWEI WATCH Buds is compatible with iOS and Android phones.You can search “Set-up Guide” on consumer.huawei.com ( https://consumer.huawei.com/uk/support/article/en-gb15770822/ )to connect your watch to your phone to manage your device and your fitness and health data in HUAWEI Health. (compatible with iOS 9.0 and Android 7.0 or later).

Does HUAWEI WATCH Buds support active noise cancellation?

Yes, HUAWEI WATCH Buds has Active noise cancellation. This function keeps calls as clear as can be, enhancing your voice while minimizing background noise, thanks to a bone conduction sensor, dual mic setup, DNN call noise cancellation algorithm, and pressure relief design that conforms to fluid mechanics.

What is the waterproof level of HUAWEI WATCH Buds?

 The headset is waterproof to IP54:Dustproof level 5: dust cannot be completely prevented, but the amount of dust intruded does not affect the normal operation of the product.Waterproof level 4: Prevents splashing water from entering the water from splashing in all directions Due to the design of the two-in-one flip cover of the product, the product cannot be soaked in water and impacted by water flow. Please avoid water sports,For example, wading sports such as swimming,underwater diving, diving, etc. When washing your hands, please avoid running water directly to the watch body.

How long does HUAWEI WATCH Buds last?

The battery of HUAWEI WATCH Buds can be used for three consecutive days* when the headphone and watch are used together. The actual usage may vary depending on product differences, user habits, and environment variables. At the same time, it supports fast charging and reverse charging, enabling users to recharge anytime anywhere.Single full battery life of the headset: noise reduction disabled: 4.0 hours for listening to music and 2.5 hours for calling; Enable noise reduction: 3.0 hours for listening to music and 2.0 hours for talking.

What is the size of the HUAWEI WATCH Buds? Does it look thick?

Watch size: 47 x 47.5 x 14.99 mm; Earbuds size: 21.8 mm x 10.3 mm x 10.3 mmHUAWEI WATCH Buds are only 1mm thicker than HUAWEI WATCH 3 Pro when the headphone is included.HUAWEI WATCH Buds is an innovative product. It weighs only 66.5 g, which is lighter than the total weight of a smart watch, a TWS headset, and a headset case (about 110 g). At the same time, it does not simply fit the headphones into the watch. Besides making the two categories fit perfectly, it is also carefully polished in design, and the product structure is extremely stacked, integrating the TWS headphones + headphone case into the watch body.

How WATCH Buds pair headphones and watches?

HUAWEI WATCH Buds is a 2 in 1 watch headphone of a smart watch and a pair of true wireless stereo (TWS) earbuds. It features an innovative flip design, in which the earbuds are stored in watch case , and drawn in by the watch cover when it is flipped. Place the earbuds on the watch cover, which automatically attaches to them.

How does wide-area pinna touch headphones work?

HUAWEI WATCH Buds has a pair of wide-area pinna touch headphones. You can control the earbuds by double-tapping or triple-tapping the auricular areas. You can also set your own way to control the headphones through the Huawei Health app.

Is there a way to buy headphones if they are unfortunately lost?

If you lose one or all of your earphones, we recommend you contact our official after-sales service as soon as possible to purchase and replace them.Or go to the nearest authorized Huawei service center and pay for the headphones.

Is there a way to change other straps with HUAWEI WATCH Buds?

HUAWEI WATCH Buds support easyfit strap replacement. Please contact Huawei Hotline to consult the purchase channel. Or directly visit Huawei's official Shop to purchase it.

Does HUAWEI have a newsletter that we can sign up to in order to receive more information on this and other HUAWEI products and news?

Yes, Huawei does have a HUAWEI Newsletter. Sign-up now to the HUAWEI Newsletter to win HUAWEI products and stay up to date on everything happening at HUAWEI, including new HUAWEI product releases, upcoming HUAWEI Community competitions and so much more!

If my questions about HUAWEI WATCH Buds have not been included in these questions?

If you have any other questions regarding the HUAWEI WATCH Buds please find our contact details below. Phone: 0800 088 6700Monday to Friday, 9:00am – 6:00pm; (Except Bank Holidays) | English Email contact form : https://consumer.huawei.com/uk/support/contact-us/email-us/

What is the Return Policy on the HUAWEI WATCH Buds?

Please see our HUAWEI return policy for all HUAWEI Products: https://consumer.huawei.com/uk/shop/return-policy/

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The Warranty covers material and manufacturing defects affecting a Product, under the conditions and subject to the exclusions defined in this Warranty Policy, which applies to twenty-four (24) months from the date of purchase of the Product.