What should I do if my Internet connection is slow, unstable, or regularly disconnect when I connect to my secondary router's Wi-Fi network?
Applicable products：
HUAWEI WiFi Q2 Pro，HUAWEI WiFi Q2 Pro · Satellite
Applicable products：
| What should I do if my Internet connection is slow, unstable, or regularly disconnect when I connect to my secondary router's Wi-Fi network? |
Ensure that you have enabled PLC by logging in to the router's web-based management page, and going to More Functions > PLC Settings > Powerline.
- Ensure that all three routers are connected to wall sockets.
- Ensure that all three routers are connected to the same electric meter and main circuit breaker.
- Ensure that the length of the power line connecting your secondary router and main router does not exceed 300 meters. Try connecting your secondary router to a wall socket that is closer to your main router's wall socket.
- Use your phone within a close vicinity of your secondary router and check whether the Wi-Fi signal stabilizes.
- Check whether there are sources of interference nearby (such as LED lamps, inductive switch lamps, battery chargers, microwave ovens, induction cookers, hair dryers, vacuum cleaners, electric drills, and other high-power electrical equipment) that may be affecting the communication signals between your main and secondary routers. If so, power off the sources of interference and check whether the Wi-Fi signal stabilizes.
Thanks for your feedback.