Relationship between the virtual nol card added via the nol Pay app and via the Wallet app
Applicable products: Smartphone
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Relationship between the virtual nol card added via the nol Pay app and via the Wallet app
  1. The virtual nol card added via the nol Pay app and via the Wallet app can be used in both apps.

    You can add or top up a virtual nol card in either the nol Pay app or Wallet app. However, only the nol Pay app allows for card deletion and refund.

  2. If you use the Wallet app or other third-party apps to add a virtual nol card and there are payment issues with it, refer to the troubleshooting methods for Wallet issues.

    Payments to Transportation cards added via the Wallet app or a third-party app will be made by Wallet. If you can't use the Wallet app to add or top up Transportation cards, or can't make payments using the Transportation cards added via a third-party app, refer to the troubleshooting methods for Wallet issues. If you have any questions, call Huawei customer service hotline 80066600.

    If you have any questions about the operations on the nol Pay app, contact its customer service.

    Transportation cards

    Huawei Customer Service Hotline

    Third-party App

    Card Provider Customer Service Hotline

    Email Address

    Working Hours

    Huawei Pay virtual nol card

    80066600

    nol Pay App

    8009090

    ask@rta.ae

    24 hours a day, 7 days a week

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