HUAWEI Care
Refresh Service for WATCH

New Look, Extra Care

  • Strap Replacement

  • Thorough Maintenance

  • Free Screen Film

HUAWEI Care - Refresh Service for WATCH

  • During the valid service period, the device may enjoy the refresh and maintenance service once a year without additional service charges, including diagnosis, software updating, watch cleaning (including watch crowns), UV disinfection, screen films installation and straps cleaning/replacement.

    * For straps replacement, please go to HUAWEI Service Center, we have professional staff to check for you.

  • Strap Replacement

    Original straps replaced for free. Choose any available color as long as it is in the same model and material.

  • Thorough Maintenance

    Device (including watch crowns) and strap cleaning, UV disinfection, testing and updating services, bringing you a refreshing experience inside and out.

  • Free Screen Film

    Cut to fit, tailor-made, and professional protection.

Eligible Model and Price

  • For WATCH

Product Name 1 Year 1 time Refresh Service
WATCH GT 3 42mm black 99 AED
WATCH GT 3 42mm gold 119 AED
WATCH GT 3 46mm 69 AED
WATCH GT 3 Pro 119 AED

How to Purchase

  • Purchase with new device
    at HUAWEI Online Store

  • Purchase within the limit period
    after purchasing the new device

  • 1. Visit HUAWEI Store

  • 2. Choose the new device and click "Buy"

  • 3. Choose "HUAWEI Care - Refresh Service for WATCH" and click "Add"

  • 4. Confirm and submit the order


* After purchasing, click here to check the benefits which your device currently obsesses.
* Besides, you can update your Support APP to My HUAWEI APP of the latest version, and check it with the below path:
Open My HUAWEI APP> Support Tab> Quick Services> Benefits> Adding serial number of your device.

1. Visit HUAWEI Store

2. Choose the new device and click "Buy"

3. Choose "HUAWEI Care - Refresh Service for WATCH" and click "Add"

4. Confirm and submit the order


* After purchasing, click here to check the benefits which your device currently obsesses.
* Besides, you can update your Support APP to My HUAWEI APP of the latest version, and check it with the below path:
Open My HUAWEI APP> Support Tab> Quick Services> Benefits> Adding serial number of your device.

Service Process

Frequently Asked Questions

  • 1. What kinds of benefit can I get for HUAWEI Care - Refresh Service for WATCH?
    During the valid service period, the device may enjoy the fresh-up and maintenance service once a year without additional service charges, including testing, software updating, watch (including watch crowns) cleaning, UV disinfection, screen films installation and straps cleaning/replacement.
  • 2. How can I purchase the HUAWEI Care - Refresh Service for WATCH?
    You can purchase along with new watch or repurchase within 24 hours at Official HUAWEI Online Store. It may be eligible to be purchased in HUAWEI Experience Store later on, subject to HUAWEI official notice.
  • 3. Can I refund any time after purchasing this service?
    It cannot be refunded as a single product. You may eligible to refund along with your new watch in stipulated refund date, subject to HUAWEI local refund policy.
  • 4. Where can I enjoy these benefits?
    You can visit Official HUAWEI Service Center Official HUAWEI Service Center for enjoying all benefits.
  • 5. How many times can I use for above service?
    You can enjoy all service together one time a year.
  • 6. Can I replace the strap of another material and model differed with my original device?
    Sorry, it cannot be replaced with straps of other materials and models. But same material and model with other color can be replaced. Replaced straps is original manufactured with warranty period is 90 days for metal straps and 15 days for other straps.
  • 7. Can I take away old strap after replaced with new strap ?
    Yes, the old strap belongs to you and you can take away.
  • 8. Is this service applicable for all HUAWEI WATCH series?
    Sorry, it’s a special benefit only for WATCH GT 3 currently, Other models are being adapted. Please pay attention to further information on HUAWEI official website.
  • 9. Where can I query my rights and interests after purchasing this service？
    You can query your rights and interests on the HUAWEI official website -> Support -> Benefits QueryBenefits Query.

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》》 Click to view terms and conditions
  • HUAWEI Care - Refresh Service for WATCH, it’s a refresh and maintenance service once a year without additional service charges, including diagnosis, software updating, watch cleaning (including watch crowns), UV disinfection, screen films installation and straps cleaning/replacement. (Straps replacement cannot be replaced with straps of other materials and models. But same material and model with other color can be replaced, replaced straps warranty period is 90 days for metal straps and 15 days for other straps.)
  • This Service can be purchased purchase along with new watch or repurchase within 24 hours at Official HUAWEI Online Store. Customers can get all benefits together for one time a year by visiting HUAWEI Official Authorized Customers Service Center in UAE.
  • HUAWEI reserve the right to amend these terms and conditions without prior consent.
  • For more information, please contact through hotline 80066600 or through live chat via Support App / My HUAWEI.