Premium Service
Benefits
Protection Service
Exclusive Benefits Worth up to 899
1 Time Accidental Damage Protection1
1-Time Protection against accidental damage caused by accidental drops, collisions, crushing, or liquid ingress in one year.
Battery Replacement4
Enjoy complimentary Battery Replacement Service in one year.
MEA & APAC Warranty3
Your warranty travels with you. Enjoy reliable service through a wide network of service centers across the Middle East, Africa, and Asia-Pacific*.
Applicable in selected countries/regions as mentioned in T&Cs.
4 Times Screen Protector Service
Customers are eligible for 4 times free Screen Protector Services within 2 years of purchase at HUAWEI Authorized Service Centers.
Free 200GB Storage
Unlock 200GB Mobile Cloud Storage for free in the first month after purchase date, only for HUAWEI Pura 90s Series.
Free Postal Service
2-way Free Shipping for Postal Repair.
Your Safeguard
Upgrade to 2 Years
4 Times Accidental Damage Protection
Complimentary Battery Replacement Service
2 years Official Warranty
| Model | 2 Years |
|---|---|
| HUAWEI Pura 90s Pro | 749 439 |
| HUAWEI Pura 90s Pro Max | 899 559 |
Frequently Asked Questions
-
Q1: Will the screen protectors provided during the Service Day be deducted from my HUAWEI Pura 90s Series Premium Service allowance?
A: No. The complimentary screen protectors offered during the special events are independent of your Premium Service benefits and will not affect your remaining balance. -
Q2: How to query benefits of this phone?
A: You can query your purchased HUAWEI Care+ benefits through the following official channels:
1. Select My HUAWEI App > Support > Benefits.
2. Query on the HUAWEI Consumer Business Group website.
3. Call the HUAWEI Consumer Service Hotline at 80066600 and follow the steps to check permissions. -
Q3: How to claim the free Mobile Cloud Storage?
* It's a subscription plan. The first month is free, then need to pay monthly.
A: You can claim the free Mobile Cloud Storage follow below 3 steps:
1. Open Mobile Cloud on your phone and tap ‘Upgrade’.
2. Select the 200GB Monthly Plan and tap ‘Upgrade’.
3. Add your payment method and enjoy 200GB Mobile Cloud Storage. -
Q4: When is the ending date of claiming the free Mobile Cloud Storage?
A: The offer is available until 31st December 2026. Starting 1st January 2027, the promotion will no longer be visible or accessible on the Mobile Cloud upgrade page.
Terms & Conditions
1- The 1 year free accidental damage protection includes one-time repair for accidental damage for screen, rear cover, camera, or motherboard, for the devices which purchased from authorized sales channels in United Arab Emirates.
2- A processing fee of 79 applies to each repair service under your HUAWEI Care+ benefits for the HUAWEI Pura 90s Series.
3- The HUAWEI Pura 90s Series will have MEA & APAC Warranty which will be covered in KSA, UAE, Kuwait, Qatar, South Africa, Mauritius, India, Pakistan, Malaysia, Philippines, Thailand, Indonesia, Hong Kong (China), Macao (China). Where a consumer seeks after-sales service or warranty support in a country/Region other than the Country/Region of Purchase, HUAWEI shall provide after-sales service for a period of one (1) year from the original date of purchase, regardless of the warranty period applicable in the Country/Region of Purchase. Click to learn more about HUAWEI MEA & APAC Warranty.
4- Within the 1-year validity period, the battery is eligible for replacement if the maximum capacity falls below 85%. You can check this by navigating go to Settings - Battery - Battery Health - Maximum Capacity. This benefit takes effect from the date of purchasing and is valid for 1 year.
5- The Exclusive benefits worth up to 899 as following:
a- Free Accidental Damage Protection for 1-Time in 1 Year worth 399.
b- Free Screen Protection Stickers, 4 Times in 2 Years worth 156, Each time 39.
c- Free Cloud Storage Service worth 11.
d- Free Postal Service worth 40.
e- MEA & APAC Warranty worth 293.
6- HUAWEI reserves the right to update or modify these terms and conditions at any time without prior notice.
7- For any further needed information, please contact us via live chat through My HUAWEI App or HUAWEI Official website or call our hotline at 80066600.