1. When is the HUAWEI Service Day?

HUAWEI Service Day takes place during SUN - MON - TUE on the first week of every month except national or exceptional circumstances. For more details, you may contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.

2. Where can I take advantage of HUAWEI Service Day benefits?

You can visit participating HUAWEI Service Centers to enjoy Service Day benefits. You may check the participating service centers from the how to participate part above in this page, you may contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.

3. What benefits are available during HUAWEI Service Day?

During HUAWEI Service Day, customers can enjoy a range of benefits, including: Free Installation Fees Free Postal Service

4. How can I participate in HUAWEI Service Day?

You can simply participate in the HUAWEI Service Day offers through visiting one of the HUAWEI Authorized Service Centers which are participated in this offer, or through sending your device to us using Free Postal Service (applicable to Free Installation Fees service).

5. Can I access HUAWEI Service Day benefits through postal repair?

Absolutely. During HUAWEI Service Day you can also enjoy Free Installation Fees through postal repair services. You may request the Free Postal Service from My HUAWEI App > Support > Postal Repair, or by call 19286. NOTE: Please make sure to package your device properly, support it with bubble wraps to avoid any damages during shipping process.

6. How can I check spare parts availability and price before my repair?

If your repair requires a specific spare part, you may contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.

7. Which devices are included on HUAWEI Service Day and which devices are not included?

HUAWEI Service Day supports a wide range of devices, including HUAWEI mobiles, tablets, wearables, and audio devices. Available services may vary by device model, product category, and service capability. For device-specific availability, please contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.

Service Day | HUAWEI Support Egypt

HUAWEI Service Day

Free Installation Fees
Free Postal Service

Join Now

HUAWEI Monthly
Professional Support

Visit us during SUN - MON - TUE on the first week of each month to enjoy professional support, as well as maintenance and repair services for HUAWEI devices

Sep 6-8

SUN

MON

TUE

Nov 1-3

SUN

MON

TUE

Dec 6-8

SUN

MON

TUE

Free Installation Fees

Mobiles

Wearables

Tablets

Audios

Free Installation
Fees

Get 100% off installation fees on Mobiles, Wearables, Tablets, and Audios devices during HUAWEI Service Day.

Free Postal Service

Mobiles

Wearables

Tablets

Audios

Free Postal
Service

Enjoy hassle-free repairs with free shipping from pickup to return.

Free Installation
Fees

Get 100% off installation fees on Mobiles, Wearables, Tablets, and Audios devices during HUAWEI Service Day.

Free Postal Service

Enjoy hassle-free repairs with free shipping from pickup to return.

Participating Models

* Disclaimer: All prices listed on the website are for initial repair estimates. The final repair price will be confirmed after customers visit HUAWEI service centers.
* The availability of spare parts at the service center is based on daily consumption prices.
This offer is valid only if spare parts are available at the service centers.

How to Participate

Choose the option that suits you best

In-Store Visit

Visit your nearest HUAWEI Customer Service Center to enjoy professional device care, maintenance, and repair services.

Find Service Center >

Postal Repair

Send in your device with free round-trip shipping and enjoy official repair services.

* Applicable to Free Installation Fees service.
* Customers can participate in the Postal Repair Service by calling 19286.

How to Participate

Choose the option that suits you best

In-Store Visit

Visit your nearest HUAWEI Customer Service Center to enjoy professional device care, maintenance, and repair services.

Find Service Center >

Postal Repair

Send in your device with free round-trip shipping and enjoy official repair services.

* Applicable to Free Installation Fees service.
* Customers can participate in the Postal Repair Service by calling 19286.

Service Support

Everything you need before, during, and after your service

Check service availability, spare part stock, and center details before your visit.

Contact Now >

Spare Part Prices

Find estimated spare part costs for your device online.

View Prices >

Warranty Period

Check your warranty coverage and remaining validity.

Check Now >

Repair Progress

Track your repair status and progress in every step.

Track Now >

Service Support

Everything you need before, during, and after your service

Check service availability, spare part stock, and center details before your visit.

Contact Now >

Spare Part Prices

Find estimated spare part costs for your device online.

View Prices >

Warranty Period

Check your warranty coverage and remaining validity.

Check Now >

Repair Progress

Track your repair status and progress in every step.

Track Now >

FAQs

1. When is the HUAWEI Service Day?

HUAWEI Service Day takes place during SUN - MON - TUE on the first week of every month except national or exceptional circumstances. For more details, you may contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.
2. Where can I take advantage of HUAWEI Service Day benefits?

You can visit participating HUAWEI Service Centers to enjoy Service Day benefits. You may check the participating service centers from the how to participate part above in this page, you may contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.
3. What benefits are available during HUAWEI Service Day?

During HUAWEI Service Day, customers can enjoy a range of benefits, including:
Free Installation Fees
Free Postal Service
4. How can I participate in HUAWEI Service Day?

You can simply participate in the HUAWEI Service Day offers through visiting one of the HUAWEI Authorized Service Centers which are participated in this offer, or through sending your device to us using Free Postal Service (applicable to Free Installation Fees service).
5. Can I access HUAWEI Service Day benefits through postal repair?

Absolutely. During HUAWEI Service Day you can also enjoy Free Installation Fees through postal repair services. You may request the Free Postal Service from My HUAWEI App > Support > Postal Repair, or by call 19286.
NOTE: Please make sure to package your device properly, support it with bubble wraps to avoid any damages during shipping process.
6. How can I check spare parts availability and price before my repair?

If your repair requires a specific spare part, you may contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.
To check spare part estimated price, please Click Here, and search for your device by its name or its Serial Number (SN).
7. Which devices are included on HUAWEI Service Day and which devices are not included?

HUAWEI Service Day supports a wide range of devices, including HUAWEI mobiles, tablets, wearables, and audio devices.
Available services may vary by device model, product category, and service capability. For device-specific availability, please contact us via Live Chat from My HUAWEI App or Official Website, also you may call us on 19286.

Terms & Conditions

1. HUAWEI Service Day (“Campaign”) is launched by HUAWEI Device (Hong Kong) Co., LTD (“HUAWEI”) and applicable to all HUAWEI customers.

2. For Free Installation Fees, Customer is entitled to free labor charge repair services of HUAWEI devices on HUAWEI Service Day. For the avoidance of doubt, HUAWEI Service Day only waives the Installation fees of repair service. Customer is still required to pay the cost of parts replacement according to the repair quotation.

3. Before visiting a HUAWEI Authorized Service Center or using free Postal Repair service to deliver your product for repair, please ensure to keep a separate backup copy of the system software, application software and all your personal data on your device, and disable any security passwords. You will be responsible for reinstalling all such software, data and passwords. HUAWEI and HUAWEI Authorized Service Centers are not liable for any damage to or loss of any software programs, data, or other information stored on any media, or any non-HUAWEI product or part not covered by this service. We will not store any personal data contained in your device for any purpose.

4. That is based on the availability of stock and specified models on each HUAWEI service center for HUAWEI customers. The applicable spare part stocks are limited and will be on a first come first serve basis and only while stock lasts.

5. Customers can enjoy HUAWEI Service Day offers by visiting one of the HUAWEI Authorized Service Centers or by sending their devices to us using Free Postal Service (applicable to Free Installation Fees service).

6. For any further needed information, please contact us through live chat via My HUAWEI App or via free hotline 19286.

+ Click to view terms and conditions >