You may encounter situations such as long distance, time-consuming journey, and inconvenient to go to the store during repair.
To make it more convenient for you to enjoy rich professional services, HUAWEI provides the Postal Repair service for some HUAWEI devices purchased through formal channels in Malaysia. When your product encounters a failure and needs to be repaired, you can choose the Postal Repair method to enjoy stay home, free of freight, professional after-sales service.
To provide convenience to HUAWEI customers, HUAWEI offers Postal Repair service, which is a free pickup and delivery service to repair your device.
The Postal Repair Service is designed to offer HUAWEI customers convenient courier options. This service saves time by eliminating the need for in-person visits and reduces waiting times for repairs. Additionally, it helps cut down on transportation costs.
Contact the call center at 1800 22 0086 to acquire more information. They can assist to arrange for a courier company to pick up the device from your preferred location or you may apply it easily from here.
Before requesting for the postal repair service, you should back up and delete all personal data, passwords. Please refer to Backup and Restore procedures.
To ensure the safe and efficient packaging and delivery of your products, please review these recommended guidelines before applying for the Postal Repair service.