What is Support (or HiCare) App NPS Survey Questionnaire?
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NPS Survey Questionnaire
l This questionnaire will help Huawei to understand your satisfaction level on products, services or experiences.
l Support (or HiCare) App will send questionnaire on 30 days and 180 days after phone activation.
l Please be reminded to tick “Join the user Experience Improvement Programme” when first activate the phone; and open Support (or HiCare) App and tap “Agree” in User Agreement
Note: To verify, Go to Settings > System & updates > User experience improvement, make sure "Join the User Experience Improvement Programme” is turned on.
l Check out the following steps on how to do the questionnaire.
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