-
1. Data backup and factory reset
Please back up and save your personal data (such as photos, contacts, call logs, etc.) then perform a factory reset. Remember to remove your SIM card, SD card and any protective case.
How to back up the data?
Service note:
Pickup Service is not available for the below areas Rest assured that Huawei will return these Cities for free pickup coverage soonPalawan, Bacolod, Zamboanga, Davao and General Santos.