The Blood pressure, Blood sugar, SpO2, and Stress card in the Huawei Health app are always blank

Applicable products: HUAWEI WATCH 2 Classic,PORSCHE DESIGN HUAWEI Smartwatch,HUAWEI WATCH D,HUAWEI WATCH GT 3 Pro,HONOR MagicWatch 2,HUAWEI Band 6 B10,HUAWEI WATCH GT Runner,PORSCHE DESIGN | HUAWEI Smartwatch,HUAWEI WATCH GT 2e,HUAWEI WATCH GT,HUAWEI WATCH FIT,HONOR Watch GS Pro,HUAWEI WATCH GT 2 Pro,HUAWEI WATCH 2,HUAWEI WATCH 3,HUAWEI WATCH FIT 2,Honor Watch Dream,HUAWEI WATCH 3 Pro,HUAWEI Band 7,Honor Watch Magic,HUAWEI WATCH FIT new,TalkBand B2,HONOR Watch ES,PORSCHE DESIGN | HUAWEI WATCH GT 2,HUAWEI WATCH FIT mini,HUAWEI WATCH GT 2,HUAWEI WATCH GT 3
Applicable system: Unrelated to OS version
Applicable products:
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The Blood pressure, Blood sugar, SpO2, and Stress card in the Huawei Health app are always blank

To obtain sleep, stress, heart rate, blood pressure, blood sugar data, and more on the Health screen (version 10.X) or the Home screen (version 9.X) in the Huawei Health app, connect the app to a wearable device that supports monitoring the aforementioned data.

You may purchase the wearable device that can track the aforementioned data from official channels such as Huawei Store, then pair the device with your Huawei Health app to measure and view the corresponding data.

 
  • Currently, data like blood pressure/ blood sugar etc. cannot be monitored merely by Huawei devices yet. However you may view such monitoring results on Huawei Health App by connecting third-party devices to phones.For 3rd party devices type supported on Health app, please refer to:Compatible devices.
  • Blood pressure, blood sugar, and SpO2 data cannot sync to the app automatically. If you have finished the measurement and there is still no data displayed in the Huawei Health app, swipe down on the home screen of the Huawei Health app to refresh the data, wait for a few minutes and check whether the data appears.
  • If issue persists, please bring relevant purchasing receipt with you and go to Huawei Customer Service Center for further support.

    For SPO2 measurement failure and related issue, please refer to:SpO2 can't be measured or the reading is incorrect.

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