Unable to use Multi-screen Collaboration while a mobile hotspot is enabled
Applicable products：
PC
Applicable system:
Windows 10
Applicable products：
Applicable system:
Results of query below
Unable to find results for the query, please try different key words
| Unable to use Multi-screen Collaboration while a mobile hotspot is enabled |
Problem
After a mobile hotspot is enabled on the computer, the user is unable to use Multi-screen Collaboration to connect the computer and the phone.
Cause
This happens because the Wi-Fi hotspot and Multi-screen Collaboration share the same transmission channel so when a mobile hotspot is enabled on the computer, Multi-screen Collaboration will not work.
Solution
Disable the mobile hotspot then use Multi-screen Collaboration again.
Thanks for your feedback.