Unable to access the Internet when 5G is enabled on the HUAWEI 5G Mobile WiFi
Applicable products:
Brovi 4G Mobile WiFi 3s,HUAWEI Mobile WiFi 2((e5577-320)、(e5577-321)),HUAWEI Mobile WiFi 3s,HUAWEI 4G Mobile WiFi 5,HUAWEI Mobile WiFi 2 Plus,HUAWEI 4G Mobile WiFi 3
Applicable system:
EMUI 10.0
Applicable products:
Applicable system:
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Unable to access the Internet when 5G is enabled on the HUAWEI 5G Mobile WiFi |
- If you can access the 4G network when 5G is not enabled on the HUAWEI 5G Mobile WiFi, but cannot access the Internet after 5G is enabled, and the 5G or 4G indicator keeps flashing, this is because the 5G network is still under construction and the 4G network is being upgraded. As a result, the network may not be stable in some areas. Consult the carrier about the network coverage, or enable 5G only in areas covered by strong 5G signals.
- If the Wi-Fi signal is strong but the Internet still can't be accessed, submit a trouble ticket.
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