Frame freezing occurs when iTunes is used to play local 4K videos in Windows
Applicable products：
PC，HUAWEI MateBook Series
Applicable system:
Windows 11
Applicable products：
Applicable system:
Results of query below
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| Frame freezing occurs when iTunes is used to play local 4K videos in Windows |
Problem
After users download iTunes from the official website and log in to their Apple ID to access iTunes, frame freezing occurs while a local 4K video is played.
Cause
The iTunes app is faulty.
Solution
Use another player.
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