AR Measure on my HUAWEI phone fails to automatically measure volume of an object
Applicable products：
HUAWEI P50 Pocket，HUAWEI Mate 40 Pro，HUAWEI Mate 30 Pro，HUAWEI nova 8，HUAWEI P30 Pro，HUAWEI Mate X，HUAWEI Mate Xs，HUAWEI P40 Pro，HUAWEI Mate 30 Pro 5G，HUAWEI P40 Pro+，HUAWEI P50 Pocket Premium Edition
Applicable system:
Unrelated to OS version
Applicable products：
Applicable system:
Results of query below
Unable to find results for the query, please try different key words
| AR Measure on my HUAWEI phone fails to automatically measure volume of an object |
Problem:
The user uses AR Measure on their HUAWEI phone to measure the volume of an object, but the measurement fails because the object cannot be correctly identified in automatic mode.
Cause:
The object's size and color, any interference, and the distance from your phone can affect the object recognition.
Solution:
Pay attention to the following while measuring:
- Make sure your phone is 1–1.5 m away from the object.
- For best results, the object should have a height, width, and length between 0.5 m and 1 m. Make sure the object can be viewed fully in the viewfinder.
- The object cannot be black, hollow, or reflective, as this type of object absorbs infrared light and may result in your phone being unable to recognize the object.
- Make sure there is nothing nearby obstructing the measurement and the object is not placed against a wall.
Certain products that support AR Measure do not support automatic volume measurement.
Thanks for your feedback.