We Care You

HUAWEI Service Giving Season

15th November 2024 - 31st December 2024

Labor Free
Free Screen Protector
PC System Reinstallation
Free Gift
Laptop Mainboard Repair for PHP4,999
Battery
Replacement
Per DTI Fair Trade Permit No. FTEB-207145 Series of 2024

How to Participate

HUAWEI Authorized Service Centers

Find nearest HUAWEI Authorized Service Centers.

Make an appointment

Make an appointment for your repair.

Postal Repair

No logistics charge.

Frequently Asked Questions

  • 1. What is HUAWEI Service Giving Season?
    Answer: The HUAWEI Service Giving Season will start from 15th November 2024 - 31st December 2024. In this campaign, we will carry out 6 main offers.
    a. Labor Free
    For the users who visit HUAWEI Service Centers or opt for free postal service, HUAWEI Service Giving Season will waive the labor charge of out-of-warranty repair service during the campaign period. The customers are still required to pay the cost of parts replacement according to the repair quotation. Each device can participate in the Labor Free activity only once within the activity period.
    b. Free Screen Protector
    During the campaign period, after having your phone repaired, you can get a FREE Tempered Glass as added protection of your phone. Service Center personnel will assist you with the installation for FREE as well. Offer is only for phones and on selected models only.
    c. System Reinstallation
    Within 5 years of purchase, laptop users can enjoy System Reinstallation offers by visiting one of the HUAWEI Service Centers or by using Free Postal Service.
    d. Free Gift
    Get a Free Gift after repair during the campaign period. Gift Vouchers that will be given are either PHP500 (with minimum purchase of PHP6,000) or PHP800 (with minimum purchase of PHP10,000) and can be only used at the Official HUAWEI Online Store: https://consumer.huawei.com/ph/offer/. To learn more, please visit the HUAWEI Service Center.
    e. Laptop Mainboard Repair for PHP4,999
    Get big time savings by availing the Laptop Mainboard Repair service. During the campaign period, you can have your laptop mainboard repaired for only PHP4,999.
    Inspection and initial testing are needed by the Service Center to validate eligibility. Please visit your nearby Service Center for details.
    f. Battery Replacement
    Users can get a new original battery starting at PHP699. Customers can enjoy Battery Replacement offers by visiting one of the HUAWEI Service Centers or by sending their devices to us using Free Postal Service.
  • 2. How long will the event last?
    A: HUAWEI Service Giving Season will run from 15th November 2024 to 31st December 2024
  • 3. Can I bring more than 1 device to avail Labor FREE for OOW Repairs?
    Answer: Yes of course. There is no limit in availing the Labor FREE for OOW Repair service during the campaign.
  • 4. Is there a limit of participation for Battery Replacement from PHP699 activity?
    Answer: There is no limit on the participation for this activity.
  • 5. What are the precautions for PC System Reinstallation service?
    Answer: PC System Reinstallation is only available for installation of the factory pre-installed system. The data of the device to be renewed should be backed up to other devices in advance to avoid accidental data loss and other situations during the system reinstallation process.
  • 6. How can I participate in PC System Reinstallation service?
    Answer: The PC System Reinstallation can be participated in selected HUAWEI Authorized Service Center that supports PC repairs. Please refer to the list of centers and their service scope prior to visiting: https://consumer.huawei.com/ph/support/service-center/.

Terms & Conditions

The HUAWEI Service Giving Season will start from 15th November 2024 to 31st December 2024. In this campaign, we will carry out 6 main offers.

1. Labor Free -To thank consumers support to HUAWEI, we will be offering FREE Labor Fee on out-of-warranty repairs. During this campaign, you will have your chance to repair your device without labor cost and just pay for the spare parts price. This offer is available in all HUAWEI Authorized Service Center nationwide.

2. FREE Screen Protector after phone repair, consumers can get 1-time Tempered Glass for FREE, installation included. This offer is available in all HUAWEI Authorized Service Center nationwide and only for selected models below.

Series Devices
HUAWEI Mate Series: Mate 10, Mate 10 Pro, Mate 20, Mate 20 Pro, Mate 40 Pro
HUAWEI P Series: P9 Plus, P10, P10 Plus, P20 Pro, P30, P30 lite, P30 Pro, P40
HUAWEI nova Series: nova 2i, nova 2 lite, nova 3i, nova 5T, nova 7, nova 7 SE, nova 7i
HUAWEI Y Series: Y6p, Y6 Pro 2019, Y7, Y7a, Y7 Pro 2019, Y8p, Y9 2019

3. PC System Reinstallation-for HUAWEI PC users who have purchased their devices within 5 years, you can have the factory pre-installed system. This offer is available in selected HUAWEI Authorized Service Centers that supports PC Products. The data of the device to be renewed should be backed up to other devices in advance to avoid accidental data loss and other situations during the system reinstallation process. Please refer to the list of centers and their service scope prior to visiting: https://consumer.huawei.com/ph/support/service-center/.

4. Free Gift- consumers who participated on this campaign will also be given a voucher worth PHP500 (with minimum purchase of PHP6,000) or PHP800 (with minimum purchase of PHP10,000). Vouchers can only be used in HUAWEI's Official Online Store: https://consumer.huawei.com/ph/offer/ platform. Voucher is for single use only and is valid until 31st December 2024 only. Offer is available in all HUAWEI Authorized Service Center nationwide.

5. Laptop Mainboard Repair for PHP4,999- this service is available for all HUAWEI Laptops. Inspection and initial testing are needed by the Service Center to validate eligibility. This service offer is only applicable in the following Service Center:

Name: HUAWEI Authorized Service Center - HighPoint Service Network Manila City

Address: Ground Floor, GMG Building President Quirino Avenue Extension, Paco Manila

Contact Number: 09985572169

6. Battery Replacement from PHP699- is valid at all HUAWEI Authorized Service Centers and is applicable to selected models only. Please search for your device on the list of eligible battery and price list. The stocks of spare parts are subject to parts availability and on a first come first serve basis. To check participating models, please visit our spare parts price page: https://consumer.huawei.com/ph/support/sparepart-price/.

7. HUAWEI Service Giving Season campaign cannot be combined with another ongoing event promotion.

8. By participating in this Campaign, customers are deemed to have reviewed, read and accepted these Terms and Conditions.

9. For more details, please contact us through Hotline below, or through the live chat.

Hotline: 1800-1853-5353 (PLDT/Smart Toll-Free);

1800-8739-5227 (Globe Toll-Free);

Mobile: 09230990468

Monday to Friday 9:00 AM to 06:00 PM

Per DTI Fair Trade Permit No. FTEB-207145 Series of 2024

+ Click to view the terms and conditions