The headset icon is displayed even though no headset is plugged in

Problem:

The phone displays a headset icon even though no headset is plugged in.

Cause:

This issue may be caused by liquid entering the phone, moisture, an accumulation of dirt, or other factors such as incompatibility with the headset.

Solution:

1. Try plugging and unplugging the headset to check whether the headset icon is displayed correctly.
2. Restart your phone and try again.
3. If the preceding measures do not work:
   1. Check the headset jack for liquid, moisture, and other substances that may affect the functioning of the headset jack.
   2. If you are using a charger or headset adapter, make sure they're compatible with your phone. If they are incompatible, it may cause the headset icon to be displayed incorrectly.
4. If the issue persists, take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.