What should I do if my phone does not exit Smart cover mode when I disclose the case cover?
Applicable products： Tablet，Smartphone
Applicable system: Unrelated to OS version
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What should I do if my phone does not exit Smart cover mode when I disclose the case cover?
  1. Check whether you are using a standard Huawei leather case. Non-official leather cases may cause such issues due to incorrect magnet positions.
  2. Check whether there is a strong magnetic interference around the device.
  3. If the issue persists, back up your data and take your device and the proof of purchase to an authorised Huawei Customer Service Centre for assistance.
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