My HUAWEI band/watch automatically powers off when not in use
Applicable products:
HUAWEI WATCH GT 3 SE,HUAWEI WATCH D,HUAWEI WATCH GT 3 Pro,HONOR MagicWatch 2,HUAWEI WATCH GT Runner,HUAWEI WATCH GT 2e,HUAWEI WATCH FIT,HONOR Watch GS Pro,HUAWEI Band 10,HUAWEI WATCH GT Cyber,HUAWEI WATCH 4,HUAWEI WATCH GT 2 Pro,HUAWEI WATCH 5,HUAWEI WATCH 3,HUAWEI WATCH 4 Pro,HUAWEI WATCH D2,HUAWEI WATCH GT 6 Pro,HUAWEI WATCH 4 Pro Space Edition,HUAWEI WATCH FIT 4,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH FIT 3,HUAWEI WATCH FIT 2,Honma x HUAWEI Watch GT6 Pro,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH 3 Pro,HUAWEI WATCH Ultimate,HUAWEI Band 7,HUAWEI WATCH Ultimate 2,HUAWEI WATCH FIT new,HUAWEI WATCH FIT 4 Pro,HUAWEI WATCH GT 6,HUAWEI WATCH GT 5,PORSCHE DESIGN | HUAWEI WATCH GT 2,HUAWEI WATCH GT 2,HUAWEI WATCH GT 4,HUAWEI WATCH Buds,HUAWEI WATCH GT 3
Applicable system:
Unrelated to OS version
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My HUAWEI band/watch automatically powers off when not in use |
Problem
The band/watch will automatically power off if it is disconnected from the Huawei Health app and has not been worn for three days or more.
Cause
The band/watch automatically powers off because it enters battery protection mode to better protect the battery and prolong the battery lifespan. It is normal and does not affect your normal use.
Solution
If your band/watch has automatically powered off, it is recommended that you place your device on the charging cradle to charge it, which protects the battery and prolongs the battery lifespan. [Unable to power on a watch by restarting it after it automatically powers off]
- If your device is worn and used properly, it will not automatically power off when the battery level is sufficient.
- If the issue persists, back up your data and then take your device and proof of purchase to a nearby Huawei Customer Service Centre for assistance.
Thanks for your feedback.