Why is my Wi-Fi connection speed slower than the preset bandwidth for my in-home broadband?

This is likely due to Wi-Fi signal interference. Your connection speed is influenced by several factors, including, interference, transmission distance, physicals obstacles, and the number of antennas on your device.

• Your router's Wi-Fi signal can be disrupted by conflicting Wi-Fi signals in the surrounding environment. The higher the number of conflicting signals, the worse interference will be.

You can use the HUAWEI AI Life app's Wi-Fi network optimisation feature to solve this issue: Touch Show more>Wi-Fi management > Wi-Fi quality > Remove interference (during network optimisation, all phones, tablets and other devices using the Wi-Fi connection will be temporarily disconnected, and then reconnected automatically once the process is complete).

You can also perform network optimisation by restarting your router.

• Your connection speed is also affected by the transmission distance and the number of obstacles between your device and the router. To avoid interference, place your router in an open, unobstructed area, such as on a table or TV cabinet. Do not place it in corners. Place your mobile phones and other devices that use Wi-Fi close to the router.
• Your connection speed can also be affected by the number of antennas on your device. The more antennas a device has, the faster its Wi-Fi connection speed will be. Phones generally only have one antenna, so their connection speeds are slower. It is recommended that you try testing your Wi-Fi connection speed using a computer.