My HUAWEI watch's battery level changes suddenly after it is updated
Applicable products:
HUAWEI WATCH GT 3 SE,HUAWEI WATCH FIT 5 Pro,HUAWEI WATCH GT 3 Pro,HUAWEI WATCH GT Runner 2,HUAWEI WATCH GT 3(42mm elgant leather strap、huawei watch gt3 46mm elite、46mm classic、huawei watch gt3 42mm elgant milanese strap、huawei watch gt3 46mm active、huawei watch gt3 46mm classic、42mm active),HUAWEI WATCH GT Cyber,HUAWEI WATCH 4,HUAWEI WATCH 5,HUAWEI WATCH 3,HUAWEI WATCH 4 Pro,HUAWEI WATCH D2,HUAWEI WATCH GT 6 Pro,HUAWEI WATCH 4 Pro Space Edition,HUAWEI WATCH Buds 2,HUAWEI WATCH GT 5 Pro,HUAWEI WATCH Ultimate 2(green),Honma x HUAWEI Watch GT6 Pro,HUAWEI WATCH | ULTIMATE DESIGN,HUAWEI WATCH FIT 5,HUAWEI WATCH | ULTIMATE DESIGN Royal Gold,HUAWEI WATCH 3 Pro,HUAWEI WATCH Ultimate,HUAWEI WATCH Ultimate 2,HUAWEI WATCH GT 6,HUAWEI WATCH GT 5,HUAWEI WATCH GT 4,HUAWEI WATCH Buds,HUAWEI WATCH ULTIMATE DESIGN Spring Edition
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| My HUAWEI watch's battery level changes suddenly after it is updated |
Problem
After the watch is updated, the battery level changes more noticeably than usual, with sudden drops or increases.
Solution
This is normal and does not indicate any issue with your device. The possible causes are as follows:
- Generally, the watch's battery level may drop to different extents depending on the update duration (for example, the size of the installation package can affect how long it takes to decompress the system update files). However, if the watch remains on the charger during the update, the battery level after the update may even be higher than before.
- During the firmware update related to battery power, the watch's battery health software will apply targeted optimisations, which can also cause changes in the battery level.
If the issue persists
If the watch's battery level frequently changes in addition to the above issues, there may be a hardware fault. In this case, back up your data and take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.
Thanks for your feedback.