Water-proof performance of the HUAWEI FreeBuds/FreeLace series earphones

Applicable products： HUAWEI FreeBuds 5i，HUAWEI FreeBuds Pro 3，HUAWEI FreeBuds 3i，HUAWEI FreeBuds 4i，HUAWEI FreeBuds SE 2，HUAWEI FreeBuds，HUAWEI FreeBuds SE，HUAWEI FreeBuds 4E，HUAWEI FreeBuds 5，HUAWEI FreeBuds 3 Wired Charging Case，HUAWEI FreeBuds 3，HUAWEI FreeBuds 4，HUAWEI FreeBuds Pro，HUAWEI FreeLace Pro，HUAWEI FreeLace Lite，HUAWEI FreeBuds Studio，HUAWEI FreeClip，HONOR Magic Earbuds，HUAWEI FreeLace，HUAWEI FreeBuds Lipstick，HUAWEI FreeBuds Lite
Applicable system: Unrelated to OS version
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Water-proof performance of the HUAWEI FreeBuds/FreeLace series earphones

Waterproof levels

The earphones have been tested in a lab under controlled conditions and can reach the waterproof levels in Table 1. The splash- and dust-proof performance is not permanent, and protection may decrease due to wear over time.

Table 1. Waterproof levels

Model

Waterproof Level

Scenario Description

FreeBuds Pro 3

FreeBuds SE 2

FreeBuds Pro 2 +

FreeBuds 5

FreeBuds Pro 2

FreeBuds 5i

FreeBuds SE

Earphones: IP54

Charging case: not waterproof

Splash-proof in daily life scenarios such as being used in a moderate or light rain for a short period of time.

Avoid using your device without taking any protective measures in the following situations:

  1. You fall into the water, go swimming, underwater, or diving, or do any activity that immerses the device in water.
  2. You are in showers, hot springs, saunas, steam rooms, and do other activities in high-temperature and high-humidity environments.
  3. You do activities related to high-speed water currents, such as water skiing, surfing, motorised water sports (such as speedboats and motorboats), car washing, and rafting.
  4. You use them in an inappropriate way where the device may be in contact with or immersed in strong currents for more than 10 minutes, such as during heavy rain or storms, or long-time exposure to rain.

(Damage to the device caused by immersion in liquid is not covered by the warranty.)

FreeBuds

FreeBuds 2 series

FreeBuds 3

FreeBuds 3i

FreeBuds 4i

FreeBuds 4

FreeBuds Lipstick

Earphones: IPX4

Charging case: not waterproof

FreeLace series

Earphones: IP55

Splash- and water-proof in daily life scenarios such as being used in the rain for a short period of time.

Avoid using your device without taking any protective measures in the following situations:

  1. You fall into the water, go swimming, underwater, or diving, or do any activity that immerses the device in water.
  2. You are in showers, hot springs, saunas, steam rooms, and do other activities in high-temperature and high-humidity environments.
  3. You do activities related to high-speed water currents, such as water skiing, surfing, motorised water sports (such as speedboats and motorboats), car washing, and rafting.
  4. You use them in an inappropriate way where the device may be in contact with or immersed in strong currents for more than 3 minutes, such as during long-time exposure to heavy rain or storms.

(Damage to the device caused by immersion in liquid is not covered by the warranty.)

FreeBuds Pro

FreeBuds Studio

FreeBuds 4E

Neither the earphones nor the charging case is waterproof.

Keep the earphones away from liquids.

Precautions

  1. The HUAWEI FreeBuds/FreeLace series earphones are splash-resistant, but they are not specialised water- and sweat-proof devices. The splash- and dust-proof performance is not permanent, and protection may decrease due to wear over time.
  2. Do not wear the earphones when you are showering, taking a steam bath, or swimming. If your earphones come into contact with any liquids, such as rain or sweat, use a piece of dry, lint-free cloth (such as microfiber cloth) to wipe them clean. Do not use the earphones or place them back in the charging case until they are completely dry.

If there is liquid inside the device

If your earphones come into contact with any liquids, such as rain or sweat, use a piece of dry, lint-free cloth (such as microfiber cloth) to wipe them clean. Do not use the earphones until they are completely dry.

Water has entered the earphones
  1. Hold the bottom of the earphone tightly and gently shake it to remove any water from the opening at the top of the earphone.

  2. Use a hair dryer to blow cold air into the rear air vent of the earphone. Do not dry the earphone by heating it. Then leave the earphone for 48 hours in a well-ventilated and dry environment.

Water has entered the charging case
  1. Open the charging case and take out the earphones.
  2. Use a hair dryer to blow cold air into the charging port of the charging case to dry it out. Leave the case open for 48 hours.

If the issue persists, take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.

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