| [HUAWEI] The gap between the airbag cover and watch body is large |
Cause
The airbag cover and the back of the case are fitted together using a spring buckle. There is a gap to ensure that the airbag cover and the back of the case can be easily detached from each other, and there is some leeway between the size of the airbag cover and the size of the back of the case. As a result, you may feel that the gap is large or shakes.
Solution
It is normal for there to be a gap between the airbag cover and the watch case. Each watch has passed thorough water resistance tests, and gone through strict controls at every stage of the production process, in order to ensure that it meets the inspection standards of Huawei and the industry. In addition, a small gap will not affect the product performance.
If the issue persists, take your device and proof of purchase to an authorised Huawei Customer Service Centre for assistance.