HUAWEI Care -
Extended Warranty Service
The Best Way to Extend the Life of
Your Product with Low Cost!
Official
Service
Quality
Assurance
Cost Saving

HUAWEI Care Extended Warranty, Additional Protection for Your Device

HUAWEI Care extends the warranty for your new HUAWEI device for 1 or 2 years upon expiry of the standard warranty period of your HUAWEI device.

*The terms for repair services during Extended Warranty will be the same as the terms of HUAWEI standard warranty available at https://consumer.huawei.com/uk/support/warranty-policy/

*Extended Warranty can only be purchased once per device.

Official Service
Huawei official after-sales service, manufacturer warranty.
Quality Assurance
100% original spare parts, safe and reliable.
Huawei certified repair engineer, strictly follow the official Huawei repair procedures.
Cost Saving
No longer worry about the risk of paying high out-of-warranty repair fees.
Model and Price
How to Purchase?
Purchase on mobile
Purchase on PC

Purchase with new device at Official HUAWEI Online Store

1. Select the product that you would like to purchase
2. Click 'Add' to add Extended Warranty Service to your cart.
3. Confirm your order and click 'Check Out'
1. Select the product that you would like to purchase
2. Click 'Add' to add Extended Warranty Service to your cart.
3. Confirm your order and click 'Check Out' "BUY NOW"

Purchase with new device at Official HUAWEI Online Store

1. Select the product that you would like to purchase
2. Click 'Add' to add Extended Warranty Service to your cart.
3. Confirm your order and click 'Check Out'

Query & Services

Get in touch with us by calling HUAWEI Service Hotline:

0800 088 6700

Monday to Friday, 9:00am – 9:00pm; Saturday and Sunday, 10:30am – 3:30pm (Except Bank Holidays) | English

Frequently Asked Questions

1. When am I covered by the HUAWEI Care - Extended Warranty Service?

The Extended Warranty starts 00:01 on the day after your Huawei product’s Limited Warranty expires, and ends 23:59 on the last day of the Extended Warranty.

2. How do I purchase the HUAWEI Care – Extended Warranty Service?

The Extended Warranty Service can be purchased through the official HUAWEI Online Storein the UK with respect to certain HUAWEI branded products.

3. When can I purchase the HUAWEI Care - Extended Warranty Service?

The HUAWEI Care - Extended Warranty Service must be purchased with a new HUAWEI device and it cannot be purhcased separately.

4. My HUAWEI Care - Extended Warranty Service is about to expire, can I purchase a renewal?

No, the Extended Warranty Service can only be purchased once per each eligible HUAWEI product.

5. Does the HUAWEI Care – Extended Warranty Service cover accidental damage?

No, the Extended Warranty Service does not cover damage due to misuse, abuse, negligence or accident however caused. For more information, please refer to the terms and conditions.

6. What support will I receive if my HUAWEI product is covered by the HUAWEI Care - Extended Warranty Service?

If you report a fault covered by the Extended Warranty, we will (at our option) either repair or replace the product. Repair or replacement may involve the use of a functionally equivalent reconditioned unit.

7. Are accessories covered by the HUAWEI Care – Extended Warranty Service?

The Extended Warranty does not cover accessories, including, but not limited to, power adapters, removable (not built-in) rechargeable batteries, headphones and data cables.

8. Can I cancel the HUAWEI Care – Extended Warranty Service?

Yes, you may cancel within 45 days from the date of purchasing the Extended Warranty. You will receive a full refund provided that no claim has been made during the Extended Warranty Period. For requesting a cancellation, please contact HUAWEI Customer Services on 0800 088 6700 from Mon to Fri: 09:00 - 21:00, Sat: 10:30am - 03:30pm. Except Bank Holidays.