Warranty extension from £2.99

HUAWEI Care Extended Warranty

  • Official
    Service

  • Quality
    Assurance

  • Cost
    Saving

HUAWEI Care Extended Warranty,
Additional Protection for Your Device

  • HUAWEI Care extends the warranty for your new HUAWEI device for 1-4 years upon expiry of the standard warranty period of your HUAWEI device.

    *The terms for repair services during Extended Warranty will be the same as the terms of HUAWEI standard warranty available at https://consumer.huawei.com/uk/support/warranty-policy/
    *Extended Warranty can only be purchased once per device.

  • Official Service

    Official Huawei after-sales service and manufacturer warranty.

  • Quality Assurance

    100% original spare parts. Safe and reliable. Carried out by a HUAWEI certified repair engineer strictly following the official HUAWEI repair procedures.

  • Cost Saving

    No more worrying about paying high out-of-warranty repair fees.

Model and Price

How to Buy?

  • Buy with a new device

  • Buy for your product

Purchase with new device at Official HUAWEI Online Store

1. Select the product that you would like to purchase

2. Click 'Add' to add Extended Warranty Service to your cart.

3. Confirm your order and click 'Check Out'

How does it work

  • 1. The product
    has a defect

  • 2. Contact us for the postal repair service

    2. Contact us for the postal repair service

  • 3. The product is inspected and repaired by our authorised service centre

  • 4. Track the return of the device

    4. Track the return of the device

FAQs

  • 1. How long is the HUAWEI Care Extended warranty and when does it start?
    It lasts for one year (or longer depending on the product you choose) and it starts immediately after the original standard warranty expires. So you will have continuous cover!
  • 2. How can I get the HUAWEI Care Extended Warranty?
    You can purchase it with new devices, such as PCs, monitors, tablets and smartphones. When purchasing on the HUAWEI Online Store, add the service into the cart as you would the device itself. It will be on the product page.
  • 3. It says my Serial number is not valid/wrong?
    Is your device model listed above as eligible? If so please double check the serial number you entered. If you are still experiencing problems then please contact our customer service team who will be happy to assist you. Some products may not be eligible so please check first!
  • 4. Can I get HUAWEI Care - Warranty Extension if my HUAWEI product warranty has expired?
    Unfortunately not. There can be no gap between the initial warranty and the warranty extension.
  • 5. HUAWEI Care - Extended Warranty is about to expire. Can I buy another one?
    Unfortunately you can't. We can only offer a one-time extension per device.
  • 6. Will I receive assistance if my HUAWEI product has suffered accidental damage?
    Unfortunately this is not possible. The extension extends the length of your warranty but not the terms and conditions.Damage caused through accidents or misuse are still not covered and would result in a chargeable repair.
    For more detailed please refer to the HUAWEI Warranty Policy here:
  • 7. Are headphones, chargers and other accessories covered by the Extended Warranty?
    Accessories, including, but not limited to, power adapters, removable (not built-in) rechargeable batteries, headphones, data cables are not covered. Only the original main device is covered.
  • 8. Can I return the HUAWEI Care - Extended Warranty separately?
    Yes, of course, your consumer rights are not affected. It can be returned within 14 days of purchase - simply get in touch through https://consumer.huawei.com/en/support/contact-us and we will assist you.
  • 9. My device was purchased in another country, can I still buy a warranty extension in the country I am in?
    Unfortunately, due to varying national laws, we can only offer the service in the same country of purchase.

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