Customer Journey
Purchase the HUAWEI nova 13 Series
- *T’s & C’s Apply. Promotion gift voucher value at R599
- The Promotion deals exclusively with purchases of the HUAWEI nova 13 & 13i in Vodacom, 4U& Chatz, and Cellucity stores ONLY.
Claim on my HUAWEI APP
- Approval and verification process: once claim has been submitted, HUAWEI will confirm that the uploaded information is correct. Based on claim information, you will receive an email with regards to the Promotion Online Gift Voucher.
Use your Online Voucher
- Once successfully receive the voucher, the Promotion Participant can register on HUAWEI online website, and use the voucher to redeem the full value from the order.
Track Your Parcel
- Once successfully placed an order, you can track your order status on HUAWEI Website by yourself.
*By entering the Promotion, all Participants agree to be bound by these terms and conditions, which will be interpreted by the Organizers and the Organizers decision regarding any issue will be final and binding and no correspondence will be entered into.
Please Enter Name
Please Enter Surname
Please Enter Contact Number
Please Enter Correct Email Address
Please double confirm your email address
Please Enter Invoice Number
Please Enter IMEI Number 1
Please upload Invoice
Please upload phone package with IMEI
Please indicate that you accept the Terms and Conditions
Find Support for Frequently asked Questions & Contact details:
Our Call center: 0860861111
Our Online chat and website support: https://consumer.huawei.com/za/support/
Our Email: mobile.africa@mail01.huawei.com