My phone heats up when a hotspot is enabled

Applicable products: Tablet,Smartphone
Applicable products:
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My phone heats up when a hotspot is enabled

Cause:

After the hotspot function is enabled, your phone will send signals to other devices to enable them to detect and connect to your phone. After other devices connect to your phone, your phone needs to receive and forward data. Therefore, power consumption increases after the hotspot function is enabled,and your phone may get hot.

Especially when the heat dissipation condition is poor, or the number of users connected to the hotspot is large, or a lot of data is uploading and downloading, the heat is more serious.

Solution:

To reduce the heat of your phone, please place your phone in good heat dissipation condition,and disable the hotspot function when you don't need it. If you do not disable the hotspot function, it still consumes power and generate heat even if other devices do not connect to your phone.

If the issue still persists, back up your data and take your phone and the proof of purchase to an authorized Huawei Customer Service Center for assistance.

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