Safe Mode FAQs

What is the Safe mode?

Safe mode is considered an alternative solution for the factory reset in most cases especially if the issue is related to a third party application.

Under the Safe mode, the system will only load the basic functions or pre-installed apps and the phone will start on its default settings.

When can I use the Safe mode?

After you install a third-party apps on your phone and this app is not compatible with the system, your phone may not work properly and you may face some problems in your phone, If you encounter such problems, you can enter Safe mode to see if the basic functions of the system work correctly, and check for and uninstall the third-party apps that are incompatible with your phone.

How do I enter Safe mode?

Press and hold the volume-up and power button when you power on your phone until the Safe mode is displayed. Then use volume buttons to choose Safe mode and the power button to confirm.

How do I exit Safe mode?

Restart your phone.