Where can I find the SN on my HUAWEI earphones?

Applicable products： HUAWEI FreeBuds 5i，HUAWEI FreeBuds 6i，HUAWEI FreeBuds Pro 3，HUAWEI FreeBuds 3i，HUAWEI FreeBuds Pro 2，HUAWEI FreeBuds SE 2，HUAWEI FreeBuds 4i，HUAWEI FreeBuds，HUAWEI FreeBuds SE，HUAWEI FreeBuds 4E，HUAWEI FreeBuds 5，HUAWEI FreeLace Pro 2，HUAWEI FreeBuds 3 Wired Charging Case，HUAWEI FreeBuds 3，HUAWEI FreeBuds 4，HUAWEI FreeBuds Pro，HUAWEI Sport Bluetooth® Headphones，HUAWEI FreeLace Pro，HUAWEI FreeLace Lite，HUAWEI FreeBuds Studio，HUAWEI FreeBuds Lipstick，HUAWEI FreeLace，HUAWEI FreeBuds Lite，HONOR Sport PRO
Applicable products：
zoom in pic
Where can I find the SN on my HUAWEI earphones?

Click here to query the warranty period and policies for your device.

The SN refers to the serial number of a product, which is the product's ID number. You can find the SN of your HUAWEI Bluetooth earphones in either of the following ways:

Method 1: In the AI Life app

After the earphones have been paired with your phone/tablet, touch the earphones' card from the home screen, then touch the four-dot icon in the upper right corner, and go to Devices settings > Device information > SN.

 
  • After earlier models, such as FreeBuds 3i, FreeBuds 3, and FreeLace earphones, are connected to your phone/tablet, the SN displayed in the AI Life app and the EMUI/HarmonyOS Bluetooth settings will not be the product SN. Refer to the device SN from the laser-engraved information on the earphones or product packaging.
  • You can query the SNs of the left and right FreeBuds Lipstick 2/FreeClip/FreeBuds SE 2/FreeBuds Pro 3/FreeBuds 5i earphones respectively in the latest version of AI Life after updating their firmware to the latest version.

Method 2: From the laser-engraved information on the product

 
  • If you are unable to see the SN clearly in natural light, try using your phone/tablet's flashlight to illuminate the SN. You can also find the same SN on product packaging.
  • If you are using FreeBuds 6i/FreeLace Pro 2/FreeBuds Lipstick 2/FreeClip earphones, you can query the SN using the MAC address. To do so, visit the official website, go to Warranty Period & Support Service Query | HUAWEI Support Global, enter the MAC address and verification code, and click Search.
Table 1. SN/MAC address of TWS earphones

Product Model

Method
  • FreeBuds 6i
  • FreeClip

Open the charging case. The MAC address is located inside the case.
  • FreeBuds Pro 3
  • FreeBuds 5
  • FreeBuds 5i
  • FreeBuds Pro 2
  • FreeBuds SE 2

Open the charging case. The SN is located inside the case on the left.
  • FreeBuds Lipstick

The SN is located on the bottom of the case.
  • FreeBuds Pro
  • FreeBuds Pro Wired Charging
  • FreeBuds 4

Open the charging case. The SN is located inside the case on the right.
  • FreeBuds 3
  • FreeBuds 3 Wired Charging

Open the charging case. The SN is located on the metal hinge inside the case.
  • FreeBuds 2
  • FreeBuds 2 Pro
  • FlyPods Pro
  • FlyPods

Open the charging case. The SN is located above the metal hinge.
  • FreeBuds 3i
  • FreeBuds
  • FreeBuds Lite
  • FlyPods 3
  • FlyPods Lite
  • FreeBuds SE

The SN is located on the bottom of the case.
  • FreeBuds 4i

Open the charging case. The SN is located on the hinge inside the case.
Table 2. SN of headphones

Product Model

Method

FreeBuds Studio

Extend the headband to its maximum length. The laser-engraved SN is located on the inside of the right arm.
Table 3. SN/MAC of neckband earphones

Product Model

Method
  • FreeLace Pro 2
  • FreeLace Pro
  • FreeLace
  • xSport

The SN/MAC is located to the left of the logo on the battery compartment.

Tearing off the warranty sticker or QR code on your earphones will not affect the warranty.
  • FreeLace Lite
  • xSport Pro

The SN is located in the center on the back of the battery compartment, next to the letter L.

HUAWEI Sport Bluetooth Headphones

View the SN by scanning the QR code on the label.
Table 4. SN of wired earphones

Product Model

Method

View the SN by scanning the QR code on the label.
Helpful or not?
Yes No
Thanks for your feedback.

share

copy

Share